Williamstown Commons Nursing & Rehab

Name: Williamstown Commons Nursing & Rehab
Address: 25 ADAMS ROAD, Williamstown, MA, 01267, US
Telephone: 9783403648

25 Adams Road, Williamstown, MA 01267 · Berkshire County · 180 certified beds · avg 135 residents/day · certified since Feb 17, 1989

Part of chain: INTEGRITUS HEALTHCARE (14 facilities, chain avg rating 2.8★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.61

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 31, 2026	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint
Mar 26, 2026	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Mar 26, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 26, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 26, 2026	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Mar 26, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Mar 26, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 6, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Oct 24, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 24, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 24, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Oct 24, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 24, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Sep 22, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 22, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 9, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 6).

Year	Citations	Worst severity that year
2023	8	F
2024	4	F
2026	7	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.61	3.89	3.95	bottom 39% in Massachusetts; bottom 42% in the U.S.
Registered Nurse hours	0.38	0.65	0.69	bottom 12% in Massachusetts; bottom 19% in the U.S.
Weekend total nurse staffing	3.17	3.51	3.50	bottom 37% in Massachusetts; bottom 40% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.14	0.46	0.48	bottom 2% in Massachusetts; bottom 4% in the U.S.
Total nursing staff turnover (%)	37.4	38.2	45.8	top 49% in Massachusetts; top 30% in the U.S.
RN turnover (%)	22.2	42.6	42.9	top 12% in Massachusetts; top 17% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.85, RN 0.41, weekend 3.38. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Integritus Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2000
Integritus Healthcare Management Services INC	Organization	5% or Greater Indirect Ownership Interest	—	02/01/2022
Willowood Extended Care Services INC	Organization	5% or Greater Direct Ownership Interest	100%	02/01/2000
Fox, Alexander	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2024
Fox, Alexander	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2024
Gingras, Marcie Jo	Individual	Corporate Officer	NOT APPLICABLE	12/13/2021
Gingras, Marcie Jo	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2022
Integritus Healthcare INC	Organization	5% or Greater Security Interest	NOT APPLICABLE	02/01/2022
Integritus Healthcare Management Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2022
Integritus Healthcare Management Services INC	Organization	ADP of the SNF	NOT APPLICABLE	03/06/2025
Jones, William	Individual	Corporate Officer	NOT APPLICABLE	02/01/1993
Jones, William	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2022
Naventi, Gabriel	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2022
Naventi, Gabriel	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2022
Willowood Extended Care Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	02/01/2022
Willowood Extended Care Services INC	Organization	ADP of the SNF	NOT APPLICABLE	03/06/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
North Adams Commons Nursing & Rehabilitation Cente	4.3 mi	North Adams, MA	★★★★★	5/5
Bennington Health & Rehab	11.6 mi	Bennington, VT	★★☆☆☆	2/5
Crescent Manor Care Ctrs	11.7 mi	Bennington, VT	★★☆☆☆	2/5
Center for Living & Rehabilitation	11.9 mi	Bennington, VT	★★☆☆☆	2/5	abuse
Vermont Veterans' Home	12.7 mi	Bennington, VT	★☆☆☆☆	3/5
Craneville Rehabilitation and Skilled Care Center	15.9 mi	Dalton, MA	★★★★☆	4/5
Mt Greylock Extended Care Facility	16.4 mi	Pittsfield, MA	★★★★★	5/5
The Center for Nursing and Rehab at Hoosick Falls	16.5 mi	Hoosick Falls, NY	★★★☆☆	3/5
Hillcrest Commons Nursing & Rehabilitation Center	17.5 mi	Pittsfield, MA	★☆☆☆☆	1/5
Berkshire Place	18.4 mi	Pittsfield, MA	★★★★☆	4/5
Springside Rehabilitation and Skilled Care Center	19.5 mi	Pittsfield, MA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Williamstown →

Facility data as of CMS processing date 2026-08-01. CCN 225341.

The Care File

Visit checklist — Williamstown Commons Nursing & Rehab

25 Adams Road, Williamstown, MA 01267 · 9783403648

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225341 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)