How to file a complaint about care →
No fines or payment denials in the published 3-year window.
25 Adams Road, Williamstown, MA 01267 (opens Google Maps) · Berkshire County · (978) 340-3648· 180 certified beds · avg 135 residents/day · certified since Feb 17, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: INTEGRITUS HEALTHCARE (14 facilities, chain avg rating 2.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint F-0557
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 31, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint · F-0557 |
| Mar 26, 2026 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Mar 26, 2026 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 26, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 26, 2026 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Mar 26, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Mar 26, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Dec 6, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. · F-0646 |
| Dec 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Dec 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Oct 24, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 24, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Oct 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Oct 24, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Sep 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 22, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Aug 9, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint · F-0607 |
Citations from standard inspections increased between the last two inspection cycles (4 → 6).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | F |
| 2024 | 4 | 0 | F |
| 2026 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.61 | 3.89 | 3.95 | bottom 39% in Massachusetts; bottom 42% in the U.S. |
| Registered Nurse hours | 0.38 | 0.65 | 0.69 | bottom 12% in Massachusetts; bottom 19% in the U.S. |
| Weekend total nurse staffing | 3.17 | 3.51 | 3.50 | bottom 37% in Massachusetts; bottom 40% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.14 | 0.46 | 0.48 | bottom 2% in Massachusetts; bottom 4% in the U.S. |
| Total nursing staff turnover (%) | 37.4 | 38.2 | 45.8 | top 49% in Massachusetts; top 30% in the U.S. |
| RN turnover (%) | 22.2 | 42.6 | 42.9 | top 12% in Massachusetts; top 17% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.85, RN 0.41, weekend 3.38.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.85 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Williamstown Commons Nursing & Rehab. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Integritus Healthcare INC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2000 |
| Integritus Healthcare Management Services INC | Organization | 5% or Greater Indirect Ownership Interest | — | 02/01/2022 |
| Willowood Extended Care Services INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/01/2000 |
| Fox, Alexander | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2024 |
| Fox, Alexander | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2024 |
| Gingras, Marcie Jo | Individual | Corporate Officer | NOT APPLICABLE | 12/13/2021 |
| Gingras, Marcie Jo | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare INC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Integritus Healthcare Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/06/2025 |
| Jones, William | Individual | Corporate Officer | NOT APPLICABLE | 02/01/1993 |
| Jones, William | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Naventi, Gabriel | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Naventi, Gabriel | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2022 |
| Willowood Extended Care Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2022 |
| Willowood Extended Care Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/06/2025 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Integritus Healthcare — 14 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 13 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| North Adams Commons Nursing & Rehabilitation Cente | 4.3 mi | North Adams, MA | ★★★★★ | 5/5 | |
| Bennington Health & Rehab | 11.6 mi | Bennington, VT | ★★☆☆☆ | 2/5 | |
| Crescent Manor Care Ctrs | 11.7 mi | Bennington, VT | ★★☆☆☆ | 2/5 | |
| Center for Living & Rehabilitation | 11.9 mi | Bennington, VT | ★★☆☆☆ | 2/5 | abuse |
| Vermont Veterans' Home | 12.7 mi | Bennington, VT | ★☆☆☆☆ | 3/5 | |
| Craneville Rehabilitation and Skilled Care Center | 15.9 mi | Dalton, MA | ★★★★☆ | 4/5 | |
| Mt Greylock Extended Care Facility | 16.4 mi | Pittsfield, MA | ★★★★★ | 5/5 | |
| The Center for Nursing and Rehab at Hoosick Falls | 16.5 mi | Hoosick Falls, NY | ★★★☆☆ | 3/5 | |
| Hillcrest Commons Nursing & Rehabilitation Center | 17.5 mi | Pittsfield, MA | ★☆☆☆☆ | 1/5 | |
| Berkshire Place | 18.4 mi | Pittsfield, MA | ★★★★☆ | 4/5 | |
| Springside Rehabilitation and Skilled Care Center | 19.5 mi | Pittsfield, MA | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Berkshire, MA — 13 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225341.
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