Palm Garden of Port Saint Lucie

Name: Palm Garden of Port Saint Lucie
Address: 1751 SE HILLMOOR DRIVE, Port Saint Lucie, FL, 34952, US
Telephone: 7723358844

1751 SE Hillmoor Drive, Port Saint Lucie, FL 34952 · St. Lucie County · 120 certified beds · avg 112 residents/day · certified since Feb 25, 1988

Part of chain: PALM GARDEN HEALTH AND REHABILITATION (14 facilities, chain avg rating 3.1★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.17

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 25, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 25, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Jul 25, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 25, 2024	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them.
Jul 25, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jul 25, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 4, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 4, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 4, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 4, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
May 4, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
May 4, 2023	C · Minimal risk, facility-wide	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jan 21, 2022	E · Potential for harm, repeated	The facility did not honor residents' right to receive the visitors they choose, at the times they choose.
Jan 21, 2022	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Jan 21, 2022	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jan 21, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 21, 2022	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Jan 21, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jan 21, 2022	D · Potential for harm, one-off	The facility did not perform required COVID-19 testing on residents and staff.
Jan 21, 2022	B · Minimal risk, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).

Year	Citations	Worst severity that year
2022	8	E
2023	6	D
2024	6	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.17	4.03	3.95	top 28% in Florida; top 33% in the U.S.
Registered Nurse hours	0.73	0.76	0.69	top 42% in Florida; top 33% in the U.S.
Weekend total nurse staffing	3.70	3.68	3.50	top 36% in Florida; top 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.53	0.48	top 45% in Florida; top 35% in the U.S.
Total nursing staff turnover (%)	23.7	41.4	45.8	top 10% in Florida; top 6% in the U.S.
RN turnover (%)	27.8	46.0	42.9	top 17% in Florida; top 25% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.63, weekend 3.21. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001,	Organization	5% or Greater Indirect Ownership Interest	—	12/23/2014
James O. McCarver Residuary Trust Share U/A Dated 06/22/2001	Organization	5% or Greater Indirect Ownership Interest	—	12/23/2014
McCarver, Patsy	Individual	5% or Greater Indirect Ownership Interest	—	11/01/2013
Palm Garden Healthcare Holdings, LLC	Organization	5% or Greater Direct Ownership Interest	50%	11/01/2013
Patsy E. McCarver Trust U/A Dated June 22, 2001 as Amended, Patsy E	Organization	5% or Greater Indirect Ownership Interest	—	11/01/2013
Bomberger, Jeffrey	Individual	Corporate Officer	NOT APPLICABLE	10/01/2014
Chalmers, James	Individual	Corporate Officer	NOT APPLICABLE	01/01/2015
Gagnon, Amy	Individual	Operational/Managerial Control	NOT APPLICABLE	10/14/1966
Gagnon, Amy	Individual	ADP of the SNF	NOT APPLICABLE	03/06/2025
Greene, Robert	Individual	Corporate Officer	NOT APPLICABLE	01/01/2014
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001,	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2013
Palm Healthcare Management, LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/06/2025
Patsy E. McCarver Trust U/A Dated June 22, 2001 as Amended, Patsy E	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2013
PGPSL Re LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	07/29/2024
PGPSL Re LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/29/2024
Regions Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	11/01/2013
Regions Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	11/01/2013
Shah, Chintan	Individual	Operational/Managerial Control	NOT APPLICABLE	09/13/2024
Shah, Chintan	Individual	ADP of the SNF	NOT APPLICABLE	03/06/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Tiffany Hall Nursing and Rehab Center	0.2 mi	Port Saint Lucie, FL	★★★☆☆	2/5
Life Care Center of Port Saint Lucie	0.9 mi	Port Saint Lucie, FL	★★★☆☆	2/5
Savannas Park Health and Rehabilitation Center	1.1 mi	Port Saint Lucie, FL	★★★★☆	3/5
Port St Lucie Rehabilitation and Healthcare	4.5 mi	Port Saint Lucie, FL	★★★★☆	4/5
Waters Edge Health and Rehabilitation	7.0 mi	Palm City, FL	★★★★★	5/5
Stuart Rehabilitation and Healthcare	7.9 mi	Stuart, FL	★★★★☆	4/5
Solaris Healthcare Parkway	8.1 mi	Stuart, FL	★★★★☆	4/5
Palm City Nursing & Rehab Center	8.8 mi	Palm City, FL	★★★★★	4/5
Ardie R Copas State Veterans Nursing Home	9.9 mi	Port Saint Lucie, FL	★★★★★	4/5
Aviata at Saint Lucie	10.9 mi	Fort Pierce, FL	★☆☆☆☆	1/5
Sandgate Gardens Rehab and Nursing Center	11.2 mi	Fort Pierce, FL	★★☆☆☆	2/5
Vivo Healthcare Fort Pierce	11.2 mi	Fort Pierce, FL	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Port Saint Lucie →

Facility data as of CMS processing date 2026-08-01. CCN 105600.

The Care File

Visit checklist — Palm Garden of Port Saint Lucie

1751 SE Hillmoor Drive, Port Saint Lucie, FL 34952 · 7723358844

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105600 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)