Tiffany Hall Nursing and Rehab Center
1800 SE Hillmoor Drive, Port Saint Lucie, FL 34952 · St. Lucie County · 120 certified beds · avg 106 residents/day · certified since Jul 6, 1993
Part of chain: SOVEREIGN HEALTHCARE HOLDINGS (43 facilities, chain avg rating 3.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Jun 26, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jul 22, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Jun 26, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jul 22, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 26, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jun 26, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 20, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Feb 20, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Feb 20, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. |
| Feb 20, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Feb 20, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Feb 20, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Nov 9, 2023 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Jul 14, 2022 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Jul 14, 2022 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Jul 14, 2022 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jul 14, 2022 | D · Potential for harm, one-off | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Jul 14, 2022 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jul 14, 2022 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | D |
| 2023 | 5 | 0 | D |
| 2025 | 8 | 2 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $46,976.
| Date | Type | Amount / length |
|---|---|---|
| Jun 26, 2025 | Fine | $46,976 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.69 | 4.03 | 3.95 | bottom 31% in Florida; bottom 46% in the U.S. |
| Registered Nurse hours | 0.75 | 0.76 | 0.69 | top 40% in Florida; top 32% in the U.S. |
| Weekend total nurse staffing | 3.30 | 3.68 | 3.50 | bottom 22% in Florida; bottom 47% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.47 | 0.53 | 0.48 | top 47% in Florida; top 37% in the U.S. |
| Total nursing staff turnover (%) | 30.0 | 41.4 | 45.8 | top 22% in Florida; top 14% in the U.S. |
| RN turnover (%) | 55.0 | 46.0 | 42.9 | bottom 32% in Florida; bottom 28% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.68, RN 0.75, weekend 3.29. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cronquist 2015 Family Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2015 |
| John J Notermann Business Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/12/2017 |
| Mangine, John | Individual | Direct Ownership Interest | NOT APPLICABLE | 06/25/2012 |
| Sovereign Healthcare Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 10/01/2003 |
| Bell, Charles | Individual | Managing Control - Governing Body | NOT APPLICABLE | 09/15/2016 |
| Bell, Charles | Individual | ADP of the SNF | NOT APPLICABLE | 09/15/2016 |
| Berkadia Commercial Mortgage LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 01/29/2015 |
| Chery, Dawn | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/08/2017 |
| Chery, Dawn | Individual | ADP of the SNF | NOT APPLICABLE | 06/08/2017 |
| Cronquist, Royce | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2018 |
| Cronquist, Royce | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2018 |
| FL Tiffany Hall Holdings, LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 05/19/2009 |
| FL Tiffany Hall Holdings, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/19/2009 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Health Services Properties LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 05/19/2009 |
| Health Services Properties LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/19/2009 |
| Kaar, Susan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2003 |
| Kaar, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2003 |
| Kelly, Michelle | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2018 |
| Mangine, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/25/2012 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Which staff are trained in ostomy care, and how often is that care provided and checked?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Palm Garden of Port Saint Lucie | 0.2 mi | Port Saint Lucie, FL | ★★★★★ | 4/5 | |
| Life Care Center of Port Saint Lucie | 0.6 mi | Port Saint Lucie, FL | ★★★☆☆ | 2/5 | |
| Savannas Park Health and Rehabilitation Center | 1.1 mi | Port Saint Lucie, FL | ★★★★☆ | 3/5 | |
| Port St Lucie Rehabilitation and Healthcare | 4.7 mi | Port Saint Lucie, FL | ★★★★☆ | 4/5 | |
| Waters Edge Health and Rehabilitation | 6.8 mi | Palm City, FL | ★★★★★ | 5/5 | |
| Stuart Rehabilitation and Healthcare | 7.7 mi | Stuart, FL | ★★★★☆ | 4/5 | |
| Solaris Healthcare Parkway | 7.9 mi | Stuart, FL | ★★★★☆ | 4/5 | |
| Palm City Nursing & Rehab Center | 8.6 mi | Palm City, FL | ★★★★★ | 4/5 | |
| Ardie R Copas State Veterans Nursing Home | 10.1 mi | Port Saint Lucie, FL | ★★★★★ | 4/5 | |
| Aviata at Saint Lucie | 11.2 mi | Fort Pierce, FL | ★☆☆☆☆ | 1/5 | |
| Sandgate Gardens Rehab and Nursing Center | 11.4 mi | Fort Pierce, FL | ★★☆☆☆ | 2/5 | |
| Vivo Healthcare Fort Pierce | 11.4 mi | Fort Pierce, FL | ★★★☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105819.