Palm Garden of Ocala

Name: Palm Garden of Ocala
Address: 2700 SW 34TH ST, Ocala, FL, 34474, US
Telephone: 3528546262

2700 SW 34th St, Ocala, FL 34474 · Marion County · 180 certified beds · avg 176 residents/day · certified since Jun 23, 1987

Part of chain: PALM GARDEN HEALTH AND REHABILITATION (14 facilities, chain avg rating 3.1★)

3/5

Health inspection rating (on-site)

Serious findings on record

$8,512

Fines, last 3 years

3.81

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Dec 19, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 31, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 17, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Jun 12, 2025	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 12, 2025	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jun 12, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 19, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 7, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 7, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Mar 7, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 28, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 28, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 28, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 28, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Oct 28, 2022	C · Minimal risk, facility-wide	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2022	5	0	D
2024	7	1	G ▲
2025	7	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $8,512.

Date	Type	Amount / length
Dec 19, 2024	Fine	$8,512

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.81	4.03	3.95	bottom 44% in Florida; top 48% in the U.S.
Registered Nurse hours	0.35	0.76	0.69	bottom 4% in Florida; bottom 16% in the U.S.
Weekend total nurse staffing	3.46	3.68	3.50	bottom 42% in Florida; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.13	0.53	0.48	bottom 1% in Florida; bottom 3% in the U.S.
Total nursing staff turnover (%)	51.9	41.4	45.8	bottom 23% in Florida; bottom 32% in the U.S.
RN turnover (%)	18.2	46.0	42.9	top 8% in Florida; top 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.32, weekend 3.13. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001,	Organization	5% or Greater Indirect Ownership Interest	—	12/23/2014
James O. McCarver Residuary Trust Share U/A Dated 06/22/2001	Organization	5% or Greater Indirect Ownership Interest	—	12/23/2014
McCarver, Patsy	Individual	5% or Greater Indirect Ownership Interest	—	11/01/2013
Palm Garden Healthcare Holdings, LLC	Organization	5% or Greater Direct Ownership Interest	50%	11/01/2013
Patsy E. McCarver Trust U/A Dated June 22, 2001 as Amended, Patsy E	Organization	5% or Greater Indirect Ownership Interest	—	11/01/2013
Bomberger, Jeffrey	Individual	Corporate Officer	NOT APPLICABLE	10/01/2014
Chalmers, James	Individual	Corporate Officer	NOT APPLICABLE	01/01/2015
Greene, Robert	Individual	Corporate Officer	NOT APPLICABLE	10/01/2014
James O. McCarver Qtip Business Marital Trust U/A Dated June 22, 2001,	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2021
Martinez Irizarry, Alfonso	Individual	Operational/Managerial Control	NOT APPLICABLE	02/19/2020
Martinez Irizarry, Alfonso	Individual	ADP of the SNF	NOT APPLICABLE	02/19/2020
Palm Garden of Ocala LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	07/29/2024
Palm Garden of Ocala LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/29/2024
Palm Healthcare Management, LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/31/2025
Patsy E. McCarver Trust U/A Dated June 22, 2001 as Amended, Patsy E	Organization	ADP of the SNF	NOT APPLICABLE	11/01/2013
Regions Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	11/01/2013
Regions Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	11/01/2013
Walker, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	03/28/2022
Walker, Michael	Individual	ADP of the SNF	NOT APPLICABLE	03/31/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Life Care Center of Ocala	0.4 mi	Ocala, FL	★★★★★	4/5
Hawthorne Center for Rehabilitation and Healing of	0.6 mi	Ocala, FL	★☆☆☆☆	1/5
Avante at Ocala, INC	2.2 mi	Ocala, FL	★☆☆☆☆	1/5
The Lodge Healthcare and Rehabilitation Center	2.7 mi	Ocala, FL	★★★★☆	3/5
Ocala Health and Rehabilitation Center	2.9 mi	Ocala, FL	★★★★☆	3/5
Aviata at Arbor Springs	3.0 mi	Ocala, FL	★★☆☆☆	1/5
Ocala Oaks Rehabilitation Center	6.3 mi	Ocala, FL	★★★★☆	3/5
Timberridge Nursing & Rehabilitation Center	9.3 mi	Ocala, FL	★★★☆☆	2/5
Bridgewater Park Health & Rehabilitation Center	9.9 mi	Ocala, FL	★★★★☆	3/5
Club Healthcare and Rehabilitation Center at the V	15.7 mi	The Villages, FL	★★★☆☆	3/5
Buffalo Crossings Healthcare & Rehabilitation Cen	17.8 mi	The Villages, FL	★★★★★	4/5
Freedom Pointe Health Center	18.9 mi	The Villages, FL	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Ocala →

Facility data as of CMS processing date 2026-08-01. CCN 105562.

The Care File

Visit checklist — Palm Garden of Ocala

2700 SW 34th St, Ocala, FL 34474 · 3528546262

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $8,512

Most serious findings on record:

▲ Dec 19, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105562 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)