Chatham Glen Healthcare and Rehabilitation Center

Name: Chatham Glen Healthcare and Rehabilitation Center
Address: 16605 SE 74TH SOULLIERE AVENUE, The Villages, FL, 32162, US
Telephone: 2103385220

16605 SE 74th Soulliere Avenue, The Villages, FL 32162 · Marion County · 120 certified beds · avg 111 residents/day · certified since Apr 23, 2020

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.85

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 20, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 20, 2026	C · Minimal risk, facility-wide	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Sep 19, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Sep 19, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Sep 19, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Sep 19, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 19, 2024	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
May 25, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 25, 2023	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
May 25, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 5).

Year	Citations	Worst severity that year
2023	3	E
2024	5	D
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.85	4.03	3.95	bottom 48% in Florida; top 46% in the U.S.
Registered Nurse hours	0.43	0.76	0.69	bottom 12% in Florida; bottom 26% in the U.S.
Weekend total nurse staffing	3.50	3.68	3.50	bottom 46% in Florida; top 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.39	0.53	0.48	bottom 39% in Florida; top 49% in the U.S.
Total nursing staff turnover (%)	47.8	41.4	45.8	bottom 33% in Florida; bottom 42% in the U.S.
RN turnover (%)	30.8	46.0	42.9	top 22% in Florida; top 30% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.44, weekend 3.62. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
The Villages Invesco, LLC	Organization	5% or Greater Direct Ownership Interest	90%	08/08/2017
KR Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2020
Rockefeller, Kevin	Individual	Corporate Director	NOT APPLICABLE	11/15/2017
Rockefeller, Kevin	Individual	Operational/Managerial Control	NOT APPLICABLE	11/15/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Villages Healthcare and Rehabilitation Center, the	0.2 mi	Lady Lake, FL	★★☆☆☆	2/5
Lady Lake Specialty Care Center and Rehab	1.7 mi	Lady Lake, FL	★☆☆☆☆	1/5
Freedom Pointe Health Center	3.2 mi	The Villages, FL	★★★★☆	4/5
Buffalo Crossings Healthcare & Rehabilitation Cen	6.3 mi	The Villages, FL	★★★★★	4/5
Club Healthcare and Rehabilitation Center at the V	6.6 mi	The Villages, FL	★★★☆☆	3/5
North Campus Rehabilitation and Nursing Center	7.4 mi	Leesburg, FL	★★★★☆	3/5
Avante at Leesburg, INC	7.7 mi	Leesburg, FL	★★☆☆☆	2/5
Cypress Care Center	8.1 mi	Wildwood, FL	★★☆☆☆	2/5
South Campus Care Center and Rehab	8.2 mi	Leesburg, FL	★★★☆☆	3/5
Lake Port Square Health Center	8.5 mi	Leesburg, FL	★★★☆☆	3/5
Solaris Healthcare Waterman	14.3 mi	Tavares, FL	★★★★★	4/5
Lake Eustis Healthcare and Rehabilitation Center	14.9 mi	Eustis, FL	★★☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in The Villages →

Facility data as of CMS processing date 2026-08-01. CCN 106139.

The Care File

Visit checklist — Chatham Glen Healthcare and Rehabilitation Center

16605 SE 74th Soulliere Avenue, The Villages, FL 32162 · 2103385220

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 106139 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)