Ocala Oaks Rehabilitation Center
3930 E Silver Springs Blvd, Ocala, FL 34470 · Marion County · 120 certified beds · avg 111 residents/day · certified since Apr 18, 1991
Part of chain: SOVEREIGN HEALTHCARE HOLDINGS (43 facilities, chain avg rating 3.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. |
| Aug 14, 2025 | D · Potential for harm, one-off | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| May 16, 2024 | E · Potential for harm, repeated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| May 16, 2024 | E · Potential for harm, repeated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| May 16, 2024 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| May 16, 2024 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| May 16, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| May 16, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| May 16, 2024 | D · Potential for harm, one-off | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| May 16, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 12, 2023 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jan 12, 2023 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jan 12, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 12, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 8 | 0 | E |
| 2025 | 7 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.96 | 4.03 | 3.95 | top 42% in Florida; top 41% in the U.S. |
| Registered Nurse hours | 0.49 | 0.76 | 0.69 | bottom 22% in Florida; bottom 37% in the U.S. |
| Weekend total nurse staffing | 3.70 | 3.68 | 3.50 | top 36% in Florida; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.31 | 0.53 | 0.48 | bottom 23% in Florida; bottom 33% in the U.S. |
| Total nursing staff turnover (%) | 34.1 | 41.4 | 45.8 | top 31% in Florida; top 22% in the U.S. |
| RN turnover (%) | 60.0 | 46.0 | 42.9 | bottom 25% in Florida; bottom 22% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.44, weekend 3.34. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cronquist 2015 Family Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/2015 |
| John J Notermann Business Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/12/2017 |
| Mangine, John | Individual | Indirect Ownership Interest | NOT APPLICABLE | 06/25/2012 |
| Sovereign Healthcare Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 06/01/2012 |
| 3930, LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 06/01/2012 |
| 3930, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2012 |
| Chery, Dawn | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/08/2017 |
| Chery, Dawn | Individual | ADP of the SNF | NOT APPLICABLE | 06/08/2017 |
| Clevinger, Sidney | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Clevinger, Sidney | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Cronquist, Royce | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2018 |
| Cronquist, Royce | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2018 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2012 |
| Foster, Patricia | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/13/2025 |
| Foster, Patricia | Individual | ADP of the SNF | NOT APPLICABLE | 10/13/2025 |
| Gerrity, Henry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2014 |
| Gerrity, Henry | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2014 |
| Health Services Properties LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 06/01/2012 |
| Health Services Properties LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2012 |
| Kaar, Susan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2003 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
- "How is pest control handled here, and when was the last treatment or inspection?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Lodge Healthcare and Rehabilitation Center | 3.6 mi | Ocala, FL | ★★★★☆ | 3/5 | |
| Aviata at Arbor Springs | 3.6 mi | Ocala, FL | ★★☆☆☆ | 1/5 | |
| Ocala Health and Rehabilitation Center | 3.6 mi | Ocala, FL | ★★★★☆ | 3/5 | |
| Avante at Ocala, INC | 4.1 mi | Ocala, FL | ★☆☆☆☆ | 1/5 | |
| Palm Garden of Ocala | 6.3 mi | Ocala, FL | ★★★★☆ | 3/5 | |
| Life Care Center of Ocala | 6.6 mi | Ocala, FL | ★★★★★ | 4/5 | |
| Hawthorne Center for Rehabilitation and Healing of | 6.8 mi | Ocala, FL | ★☆☆☆☆ | 1/5 | |
| Timberridge Nursing & Rehabilitation Center | 15.5 mi | Ocala, FL | ★★★☆☆ | 2/5 | |
| Bridgewater Park Health & Rehabilitation Center | 15.8 mi | Ocala, FL | ★★★★☆ | 3/5 | |
| Club Healthcare and Rehabilitation Center at the V | 16.2 mi | The Villages, FL | ★★★☆☆ | 3/5 | |
| Freedom Pointe Health Center | 18.9 mi | The Villages, FL | ★★★★☆ | 4/5 | |
| Buffalo Crossings Healthcare & Rehabilitation Cen | 19.2 mi | The Villages, FL | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 105724.