Otterbein Springboro

Name: Otterbein Springboro
Address: 9320 AVALON CIRCLE, Centerville, OH, 45458, US
Telephone: 9378855426

9320 Avalon Circle, Centerville, OH 45458 · Warren County · 60 certified beds · avg 57 residents/day · certified since Nov 10, 2008

Part of chain: OTTERBEIN SENIORLIFE (20 facilities, chain avg rating 3.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 30, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 30, 2026	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 30, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not properly notify residents about the balance of money it holds for them, or failed to return those funds when a resident was discharged, evicted, or died.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Sep 23, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 18, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 18, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 14, 2019	F · Potential for harm, facility-wide	The facility did not observe each nurse aide's job performance or provide regular training as required.
Nov 14, 2019	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 14, 2019	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 14, 2019	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition.
Nov 14, 2019	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 14, 2019	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Nov 14, 2019	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 14, 2019	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Nov 14, 2019	D · Potential for harm, one-off	The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.
Nov 14, 2019	D · Potential for harm, one-off	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
Nov 14, 2019	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Nov 14, 2019	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Nov 14, 2019	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 9).

Year	Citations	Worst severity that year
2019	13	F
2022	2	F
2025	1	E
2026	9	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.44	3.45	3.95	top 8% in Ohio; top 25% in the U.S.
Registered Nurse hours	0.75	0.60	0.69	top 20% in Ohio; top 32% in the U.S.
Weekend total nurse staffing	4.19	3.07	3.50	top 5% in Ohio; top 18% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.42	0.48	top 30% in Ohio; top 36% in the U.S.
Total nursing staff turnover (%)	42.9	48.7	45.8	top 35% in Ohio; top 44% in the U.S.
RN turnover (%)	33.3	43.9	42.9	top 31% in Ohio; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.44, RN 0.75, weekend 4.20. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Otterbein Home	Organization	5% or Greater Direct Ownership Interest	—	12/01/2021
Otterbein Home	Organization	5% or Greater Indirect Ownership Interest	100%	12/01/2021
Otterbein Neighborhoods, LLC	Organization	5% or Greater Direct Ownership Interest	—	01/01/2016
App, Lynn	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Arnold, Daniel	Individual	Corporate Officer	NOT APPLICABLE	09/03/2018
Baker, Steve	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Bartlett, Victoria	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Bayliff, Becky	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Berner, Susan	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Berner, Susan	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Brownson, William	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Burke, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Coleman, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Fraley, Ralph	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Functional Pathways of Tennessee LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2018
Functional Pathways of Tennessee LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/04/2025
Galbut, Abraham	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Galbut, Daniel	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/06/2025
Galbut, David	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Galbut, Eric	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/06/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Austin Trace Health and Rehabilitation	1.7 mi	Centerville, OH	★★★★☆	4/5
Hillspring Health Care & Rehab	2.3 mi	Springboro, OH	★★★★★	4/5
Centerville Health and Rehab	4.5 mi	Dayton, OH	★☆☆☆☆	2/5
St Leonard HCC	4.6 mi	Centerville, OH	★★★☆☆	3/5
Sycamore Trails Post Acute	5.1 mi	Miamisburg, OH	★★★★☆	3/5
Wood Glen Alzheimer's Community	5.3 mi	Dayton, OH	★★★☆☆	3/5
Centerville Post Acute	5.4 mi	Centerville, OH	★★★☆☆	4/5
Sycamorespring of Miamisburg	5.6 mi	Miamisburg, OH	★★★★★	4/5
Vienna Springs Health Campus	5.7 mi	Dayton, OH	★★★★★	4/5
Momentous Health at Franklin	5.7 mi	Franklin, OH	★☆☆☆☆	1/5
Bethany Village	5.9 mi	Dayton, OH	★★★★★	5/5
Laurels of West Carrollton the	5.9 mi	West Carrollton, OH	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Centerville →

Facility data as of CMS processing date 2026-08-01. CCN 366368.

The Care File

Visit checklist — Otterbein Springboro

9320 Avalon Circle, Centerville, OH 45458 · 9378855426

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366368 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)