Otterbein-Cridersville

Name: Otterbein-Cridersville
Address: 100 RED OAK DRIVE, Cridersville, OH, 45806, US
Telephone: 4196455114

100 Red Oak Drive, Cridersville, OH 45806 · Auglaize County · 50 certified beds · avg 45 residents/day · certified since Mar 8, 1996

Part of chain: OTTERBEIN SENIORLIFE (20 facilities, chain avg rating 3.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.45

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 26, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential. · from a complaint
Nov 26, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Apr 23, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 23, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 23, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 22, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 22, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 22, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jun 22, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 22, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jun 22, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 24, 2021	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
May 24, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 24, 2021	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
May 24, 2021	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 24, 2021	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
May 24, 2021	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 8).

Year	Citations	Worst severity that year
2021	6	D
2023	6	F
2025	10	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.45	3.45	3.95	top 40% in Ohio; bottom 34% in the U.S.
Registered Nurse hours	0.63	0.60	0.69	top 35% in Ohio; top 44% in the U.S.
Weekend total nurse staffing	3.10	3.07	3.50	top 38% in Ohio; bottom 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.42	0.48	bottom 28% in Ohio; bottom 30% in the U.S.
Total nursing staff turnover (%)	42.0	48.7	45.8	top 32% in Ohio; top 42% in the U.S.
RN turnover (%)	0.0	43.9	42.9	top 1% in Ohio; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 0.68, weekend 3.36. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Otterbein Home	Organization	5% or Greater Indirect Ownership Interest	100%	12/01/2021
Otterbein LSC, LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/2016
App, Lynn	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Baker, Steve	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Bartlett, Victoria	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Bayliff, Rebecca	Individual	Operational/Managerial Control	NOT APPLICABLE	05/21/2012
Bonifas, Barbara	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2021
Bonifas, Barbara	Individual	Corporate Director	NOT APPLICABLE	12/01/2021
Bonifas, Barbara	Individual	Trustee of the SNF	NOT APPLICABLE	12/01/2021
Brownson, William	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Burke, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Coleman, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Dirr, Tony	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2024
Dirr, Tony	Individual	Trustee of the SNF	NOT APPLICABLE	12/01/2024
Ellerbrock, Adah	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2024
Ellerbrock, Adah	Individual	Trustee of the SNF	NOT APPLICABLE	12/01/2024
Fraley, Ralph	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Fried, Nathan	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/01/2021
Fried, Nathan	Individual	Trustee of the SNF	NOT APPLICABLE	12/01/2021
Functional Pathways of Tennessee LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Cridersville Nursing and Rehab	0.9 mi	Cridersville, OH	★☆☆☆☆	1/5
Shawnee Manor	4.0 mi	Lima, OH	★★★★☆	4/5
Wapakoneta Manor	5.4 mi	Wapakoneta, OH	★★★★☆	4/5
Springview Manor	6.5 mi	Lima, OH	★★★★☆	3/5
Springs of Lima the	6.6 mi	Lima, OH	★★★★★	5/5
Carecore at Lima	6.8 mi	Lima, OH	★★★☆☆	2/5
Lima Convalescent Home	6.8 mi	Lima, OH	★★★★☆	3/5
Lost Creek Rehabilitation and Nursing Center	8.5 mi	Lima, OH	★☆☆☆☆	2/5
Liberty Retirement Community of Lima INC	8.5 mi	Lima, OH	★★☆☆☆	1/5
Roselawn Manor	11.1 mi	Spencerville, OH	★★★★★	4/5
Transitional Care Unit	13.5 mi	Saint Marys, OH	★★★★☆	4/5
Vancrest of St Mary's	13.6 mi	St Marys, OH	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Cridersville →

Facility data as of CMS processing date 2026-08-01. CCN 366050.

The Care File

Visit checklist — Otterbein-Cridersville

100 Red Oak Drive, Cridersville, OH 45806 · 4196455114

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366050 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)