Otterbein at Maineville

Name: Otterbein at Maineville
Address: 201 MARGE SCHOTT WAY, Maineville, OH, 45039, US
Telephone: 5133095650

201 Marge Schott Way, Maineville, OH 45039 · Warren County · 60 certified beds · avg 53 residents/day · certified since Oct 7, 2010

Part of chain: OTTERBEIN SENIORLIFE (20 facilities, chain avg rating 3.2★)

3/5

Health inspection rating (on-site)

Serious findings on record

$43,514

Fines, last 3 years

4.54

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, repeated · May 16, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: May 4, 2025 (Past Non-Compliance)

▲ Actual harm, one-off · Dec 16, 2025 · F-0805 · triggered by a complaint

The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.

Why it matters: Food served in the wrong texture can cause choking or lead residents to stop eating and lose weight.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Dec 5, 2025 (Past Non-Compliance)

▲ Actual harm, one-off · Feb 6, 2024 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Mar 6, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (32)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 16, 2025	▲ G · Actual harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint
May 16, 2025	▲ K · Immediate jeopardy, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 16, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Apr 3, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Apr 3, 2025	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not provide or obtain x-rays and other imaging tests when ordered, or did not promptly tell the ordering doctor the results.
Apr 3, 2025	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Nov 6, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Nov 6, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Nov 6, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Feb 6, 2024	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 6, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Feb 6, 2024	D · Potential for harm, one-off	The facility did not provide timely, approved x-ray services or have an agreement with an approved provider to supply them. · from a complaint
Jun 2, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 2, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jun 2, 2022	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 18, 2019	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 18, 2019	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Apr 18, 2019	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 18, 2019	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Apr 18, 2019	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 18, 2019	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Apr 18, 2019	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 18, 2019	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 18, 2019	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Apr 18, 2019	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 18, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 18, 2019	C · Minimal risk, facility-wide	The facility did not observe each nurse aide's job performance or provide regular training as required.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2019	12	0	E
2022	3	0	D
2024	7	1	G ▲
2025	10	2	K ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

3 fines totaling $43,514.

Date	Type	Amount / length
Apr 3, 2025	Fine	$17,345
Apr 3, 2025	Fine	$17,345
Feb 6, 2024	Fine	$8,824

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.54	3.45	3.95	top 6% in Ohio; top 22% in the U.S.
Registered Nurse hours	0.76	0.60	0.69	top 18% in Ohio; top 30% in the U.S.
Weekend total nurse staffing	4.38	3.07	3.50	top 4% in Ohio; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.61	0.42	0.48	top 14% in Ohio; top 22% in the U.S.
Total nursing staff turnover (%)	59.6	48.7	45.8	bottom 21% in Ohio; bottom 17% in the U.S.
RN turnover (%)	50.0	43.9	42.9	bottom 43% in Ohio; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.49, RN 0.76, weekend 4.34. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Otterbein Home	Organization	5% or Greater Indirect Ownership Interest	100%	12/01/2021
Otterbein Neighborhoods, LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/2016
App, Lynn	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Arnold, Daniel	Individual	Corporate Officer	NOT APPLICABLE	09/03/2017
Baker, Steve	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Bartlett, Victoria	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Bayliff, Becky	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Brownson, William	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Burke, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Coleman, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Fraley, Ralph	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Functional Pathways of Tennessee LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2018
Functional Pathways of Tennessee LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/03/2025
Galbut, Abraham	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Galbut, Daniel	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/06/2025
Galbut, David	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Galbut, Eric	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Galbut, Robert	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/04/2025
Glosser, Heidi	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Green, James	Individual	Corporate Officer	NOT APPLICABLE	11/21/2005

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"If a doctor orders an x-ray, how soon does it happen and when does the doctor see the results?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Mason Health Care Center	3.2 mi	Mason, OH	★★★☆☆	3/5
Loveland Care Center	3.4 mi	Loveland, OH	★★★☆☆	3/5
Lodge Nursing & Rehab Center	3.6 mi	Loveland, OH	★★★★☆	4/5
Majestic Care of Cedar Village.	3.7 mi	Mason, OH	★★☆☆☆	1/5
MCV Health Care Facilities, INC	3.9 mi	Mason, OH	★★★★★	5/5
Chesterwood Atc	5.9 mi	West Chester, OH	★★★★★	4/5
Heritagespring Healthcare Center of West Chester	6.2 mi	West Chester, OH	★★★☆☆	3/5
Meadowbrook Care Center	6.3 mi	Cincinnati, OH	★☆☆☆☆	1/5
Otterbein Loveland	6.5 mi	Loveland, OH	★☆☆☆☆	2/5
Brookwood Care Center	6.6 mi	Cincinnati, OH	★★★★☆	3/5
Florentine Gardens	7.4 mi	Loveland, OH	★★★★☆	4/5
Pine Ridge Skilled Nursing and Rehab	7.4 mi	Morrow, OH	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Maineville →

Facility data as of CMS processing date 2026-08-01. CCN 366393.

The Care File

Visit checklist — Otterbein at Maineville

201 Marge Schott Way, Maineville, OH 45039 · 5133095650

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $43,514

Most serious findings on record:

▲ May 16, 2025 (F-0689, Immediate jeopardy, repeated): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Dec 16, 2025 (F-0805, Actual harm, one-off): The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
▲ Feb 6, 2024 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "If a doctor orders an x-ray, how soon does it happen and when does the doctor see the results?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366393 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)