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Ohio Living Quaker Heights
514 West High Street, Waynesville, OH 45068 (opens Google Maps) · Warren County · (513) 897-6050· 66 certified beds · avg 59 residents/day · certified since Jul 1, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: OHIO LIVING COMMUNITIES (11 facilities, chain avg rating 4.4★)
3/5
Health inspection rating (on-site)
inspected Nov 8, 2023
0
Serious findings on record
$0
Fines, last 3 years
4.47
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint F-0607
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684
View all 20 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint · F-0607 |
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Oct 7, 2025 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Oct 7, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Oct 7, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Nov 8, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 8, 2023 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Nov 8, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Nov 8, 2023 | D · Potential for more than minimal harm, isolated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. · F-0637 |
| Nov 8, 2023 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Nov 8, 2023 | D · Potential for more than minimal harm, isolated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · F-0805 |
| Nov 8, 2023 | B · Potential for minimal harm, pattern | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Nov 8, 2023 | B · Potential for minimal harm, pattern | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. · F-0640 |
| Jan 23, 2020 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Jan 23, 2020 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Nov 20, 2018 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 20, 2018 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Nov 20, 2018 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 8).
All citationsSerious citations (G–L)
2018
All citations: 3
Serious citations (G–L): 0
2020
All citations: 2
Serious citations (G–L): 0
2023
All citations: 8
Serious citations (G–L): 0
2025
All citations: 3
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 3 | 0 | D |
| 2020 | 2 | 0 | D |
| 2023 | 8 | 0 | F |
| 2025 | 3 | 0 | D |
| 2026 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.47
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.73
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.12
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.47 | 3.45 | 3.95 | top 7% in Ohio; top 24% in the U.S. |
| Registered Nurse hours | 0.73 | 0.60 | 0.69 | top 22% in Ohio; top 33% in the U.S. |
| Weekend total nurse staffing | 4.12 | 3.07 | 3.50 | top 6% in Ohio; top 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.42 | 0.48 | top 38% in Ohio; top 42% in the U.S. |
| Total nursing staff turnover (%) | 74.6 | 48.7 | 45.8 | bottom 3% in Ohio; bottom 3% in the U.S. |
| RN turnover (%) | 83.3 | 43.9 | 42.9 | bottom 4% in Ohio; bottom 4% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.37, RN 0.71, weekend 4.03.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.37 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Ohio Living Quaker Heights. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adam, Sandra | Individual | Corporate Director | NOT APPLICABLE | 10/01/2019 |
| Belfance, Leslie | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2023 |
| Burnett, Drew | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/02/2022 |
| Burnett, Drew | Individual | ADP of the SNF | NOT APPLICABLE | 05/02/2022 |
| Gumina, Laurence | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2019 |
| Ingwersen, Melissa | Individual | Corporate Director | NOT APPLICABLE | 07/01/2022 |
| Intelycare INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/14/2019 |
| Joyce, James | Individual | Corporate Director | NOT APPLICABLE | 07/01/2010 |
| Papanek, Holly | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2019 |
| Papanek, Holly | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2019 |
| Stillman, Robert | Individual | Corporate Officer | NOT APPLICABLE | 04/15/2013 |
| White, Terry | Individual | Corporate Director | NOT APPLICABLE | 10/01/2019 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Ohio Living Communities — 11 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Ohio Living Rockynol — Akron, OH · overall 5/5
- Ohio Living Sarah Moore — Delaware, OH · overall 5/5
- Ohio Living Swan Creek — Toledo, OH · overall 3/5
- Ohio Living Westminster-Thurber — Columbus, OH · overall 3/5
- Ohio Living Breckenridge Village — Willoughby, OH · overall 4/5
- Ohio Living Cape May — Wilmington, OH · overall 5/5
- Ohio Living Dorothy Love — Sidney, OH · overall 5/5
- Ohio Living Lake Vista — Cortland, OH · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 10 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 75% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 61 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Austin Trace Health and Rehabilitation | 5.8 mi | Centerville, OH | ★★★★☆ | 4/5 | |
| Otterbein Springboro | 6.0 mi | Centerville, OH | ★★★★☆ | 3/5 | |
| St Leonard HCC | 7.1 mi | Centerville, OH | ★★★☆☆ | 3/5 | |
| Hillspring Health Care & Rehab | 7.4 mi | Springboro, OH | ★★★★★ | 4/5 | |
| Bellbrook Health and Rehab | 7.5 mi | Bellbrook, OH | ★★☆☆☆ | 2/5 | |
| Embassy of Lebanon | 7.8 mi | Lebanon, OH | ★★☆☆☆ | 1/5 | |
| Cedarview Care Center | 8.5 mi | Lebanon, OH | ★★★★☆ | 4/5 | |
| Centerville Health and Rehab | 9.0 mi | Dayton, OH | ★☆☆☆☆ | 2/5 | |
| Cedars of Lebanon Care Center | 9.0 mi | Lebanon, OH | ★★☆☆☆ | 2/5 | |
| Bethany Village | 9.2 mi | Dayton, OH | ★★★★★ | 5/5 | |
| Oak Creek Terrace INC | 9.5 mi | Kettering, OH | ★★★☆☆ | 3/5 | |
| Centerville Post Acute | 9.7 mi | Centerville, OH | ★★★☆☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Warren, OH — 16 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Otterbein at Maineville — Maineville, OH · overall 3/5
- Otterbein Lebanon Retirement Community — Lebanon, OH · overall 5/5
- Otterbein Middletown — Franklin, OH · overall 4/5
- Pine Ridge Skilled Nursing and Rehab — Morrow, OH · overall 3/5
- Carlisle Manor Health Care INC — Carlisle, OH · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365974.
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