Norway Center for Health & Rehabilitation, LLC
29 Marion Ave, Norway, ME 04268 · Oxford County · 42 certified beds · avg 38 residents/day · certified since Jan 1, 1993
Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 24, 2025 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Apr 24, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 24, 2025 | E · Potential for harm, repeated | The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members. · from a complaint |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Feb 15, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jun 10, 2021 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jun 10, 2021 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 10, 2021 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 3 | 0 | E |
| 2023 | 1 | 0 | D |
| 2025 | 6 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Maine avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.86 | 4.60 | 3.95 | bottom 17% in Maine; top 45% in the U.S. |
| Registered Nurse hours | 1.22 | 1.11 | 0.69 | top 33% in Maine; top 9% in the U.S. |
| Weekend total nurse staffing | 3.45 | 4.16 | 3.50 | bottom 12% in Maine; top 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.93 | 0.73 | 0.48 | top 24% in Maine; top 7% in the U.S. |
| Total nursing staff turnover (%) | 34.1 | 46.7 | 45.8 | top 18% in Maine; top 22% in the U.S. |
| RN turnover (%) | 23.1 | 40.2 | 42.9 | top 18% in Maine; top 18% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.31, RN 1.36, weekend 3.85. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bokow, Barry | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| David, Albert | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Geffner, Ira | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Gluck, Robert | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Lobell, Jonah | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Lowinger, Ben | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Lowinger, Joseph | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Marvin Ostreicher Family Trust 2012 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Meridian Capital Foundation | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Mso Associates LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Ostreicher, David | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Ostreicher, Marc | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Ostreicher, Marvin | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Ostreicher, Susan | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Schoor, Kalman | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Shaya-Mograby, Moshe | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Steg, Yitzchok | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Susan Ostreicher Family Trust 2012 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| Ventas NHV Fund | Organization | Indirect Ownership Interest | NOT APPLICABLE | 01/28/2013 |
| VK Health Facilities LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 01/28/2013 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What training do new hires get before working with residents, and what ongoing training do all staff receive?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Can I see where garbage is stored and how often it's removed?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Market Square Health Care Center, LLC | 1.6 mi | South Paris, ME | ★☆☆☆☆ | 1/5 | |
| Maine Veterans Home - So Paris | 3.3 mi | South Paris, ME | ★★★★★ | 5/5 | |
| Clover Health Care | 16.6 mi | Auburn, ME | ★☆☆☆☆ | 1/5 | SFF |
| Odd Fellows Health Care Center | 16.9 mi | Auburn, ME | ★★★☆☆ | 3/5 | |
| Montello Manor | 17.9 mi | Lewiston, ME | ★☆☆☆☆ | 1/5 | |
| St Mary's D'youville Pavilion | 18.0 mi | Lewiston, ME | ★☆☆☆☆ | 1/5 | |
| Russell Park Rehabilitation & Living Center | 18.1 mi | Lewiston, ME | ★☆☆☆☆ | 1/5 | |
| Pinnacle Health & Rehab Canton | 19.6 mi | Canton, ME | ★★☆☆☆ | 2/5 | |
| Marshwood Center | 19.8 mi | Lewiston, ME | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 205097.