Pinnacle Health & Rehab Canton

Name: Pinnacle Health & Rehab Canton
Address: 26 PLEASANT ST, Canton, ME, 04221, US
Telephone: 2075972510

26 Pleasant St, Canton, ME 04221 · Oxford County · 47 certified beds · avg 38 residents/day · certified since Jan 1, 1993

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.18

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (31)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 19, 2025	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Nov 19, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Nov 19, 2025	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 19, 2025	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Nov 19, 2025	E · Potential for harm, repeated	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Nov 19, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 19, 2025	E · Potential for harm, repeated	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Nov 19, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 19, 2025	E · Potential for harm, repeated	The facility did not develop, carry out, or maintain an effective training program for all new and existing staff members. · from a complaint
Nov 19, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Nov 19, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 19, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 10, 2025	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Jul 31, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jul 31, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 31, 2024	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 31, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 31, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jul 31, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jul 31, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jul 31, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 31, 2024	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Jul 31, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 31, 2024	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Jul 31, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Feb 20, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Feb 20, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 10, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
May 10, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 10, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 10, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (12 → 12).

Year	Citations	Worst severity that year
2023	4	E
2024	14	E
2025	13	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maine avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.18	4.60	3.95	bottom 31% in Maine; top 33% in the U.S.
Registered Nurse hours	1.04	1.11	0.69	bottom 46% in Maine; top 14% in the U.S.
Weekend total nurse staffing	3.67	4.16	3.50	bottom 22% in Maine; top 34% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.63	0.73	0.48	bottom 36% in Maine; top 21% in the U.S.
Total nursing staff turnover (%)	56.7	46.7	45.8	bottom 16% in Maine; bottom 22% in the U.S.
RN turnover (%)	12.5	40.2	42.9	top 5% in Maine; top 6% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 1.03, weekend 3.64. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Nachfolger, Israel	Individual	5% or Greater Direct Ownership Interest	99%	12/31/2015
Nachfolger, Miriam	Individual	Direct Ownership Interest	NOT APPLICABLE	12/31/2015
Huhn, Kenneth	Individual	Operational/Managerial Control	NOT APPLICABLE	07/04/2023
Huhn, Kenneth	Individual	ADP of the SNF	NOT APPLICABLE	03/23/2025
Nachfolger, Israel	Individual	Operational/Managerial Control	NOT APPLICABLE	12/31/2015
Nachfolger, Israel	Individual	Trustee of the SNF	NOT APPLICABLE	12/31/2015
Nachfolger, Israel	Individual	ADP of the SNF	NOT APPLICABLE	12/31/2015
Nachfolger, Miriam	Individual	General Partnership Interest	NOT APPLICABLE	12/31/2015
Nachfolger, Miriam	Individual	Trustee of the SNF	NOT APPLICABLE	12/31/2015
Nachfolger, Miriam	Individual	ADP of the SNF	NOT APPLICABLE	03/23/2025
Pleasant St Realty	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2016
Sivakumar, Siva	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
Sivakumar, Siva	Individual	ADP of the SNF	NOT APPLICABLE	03/23/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Rumford Community Home	13.2 mi	Rumford, ME	★★★☆☆	2/5
Sandy River Center	14.8 mi	Farmington, ME	★★★☆☆	3/5
Maine Veterans Home - So Paris	16.8 mi	South Paris, ME	★★★★★	5/5
Market Square Health Care Center, LLC	17.9 mi	South Paris, ME	★☆☆☆☆	1/5
Orchard Park Rehab & Living Center	18.1 mi	Farmington, ME	★★☆☆☆	2/5
Edgewood Rehab & Living Ctr	18.3 mi	Farmington, ME	★★☆☆☆	2/5
Norway Center for Health & Rehabilitation, LLC	19.6 mi	Norway, ME	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Canton →

Facility data as of CMS processing date 2026-08-01. CCN 205101.

The Care File

Visit checklist — Pinnacle Health & Rehab Canton

26 Pleasant St, Canton, ME 04221 · 2075972510

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 205101 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)