Dover Center for Health & Rehabilitation

Name: Dover Center for Health & Rehabilitation
Address: 307 PLAZA DRIVE, Dover, NH, 03820, US
Telephone: 6037422676

307 Plaza Drive, Dover, NH 03820 · Strafford County · 112 certified beds · avg 100 residents/day · certified since Jun 9, 1970

Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.15

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 2, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
May 2, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 2, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 2, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 2, 2025	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
May 2, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
May 2, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
May 2, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 10, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Apr 10, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 10, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 10, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 10, 2024	B · Minimal risk, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2024	5	0	D
2025	8	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Hampshire avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.15	4.11	3.95	bottom 19% in New Hampshire; bottom 20% in the U.S.
Registered Nurse hours	0.82	0.82	0.69	top 40% in New Hampshire; top 26% in the U.S.
Weekend total nurse staffing	2.84	3.67	3.50	bottom 25% in New Hampshire; bottom 22% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.56	0.55	0.48	top 38% in New Hampshire; top 26% in the U.S.
Total nursing staff turnover (%)	44.9	44.1	45.8	bottom 46% in New Hampshire; top 50% in the U.S.
RN turnover (%)	42.9	40.9	42.9	bottom 42% in New Hampshire; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.87, weekend 2.98. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Bokow, Barry	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Geffner, Ira	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Gluck, Robert	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Lobell, Jonah	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Lowinger, Ben	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Lowinger, Joseph	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Marvin Ostreicher Family Trust 2012	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Meridian Capital Foundation	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Mso Associates LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ostreicher, David	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ostreicher, Marc	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ostreicher, Marvin	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ostreicher, Susan	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Schoor, Kalman	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Steg, Yitzchok	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Susan Ostreicher Family Trust 2012	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Ventas NHV Fund	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
VK Health Facilities LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	01/28/2013
Weinstock, Abraham	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/28/2013
Almeida, Elizabeth	Individual	ADP of the SNF	NOT APPLICABLE	01/28/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Riverside Rest Home	2.5 mi	Dover, NH	★★★★★	4/5
Langdon Place of Dover	2.7 mi	Dover, NH	★★★★★	4/5
Saint Ann Rehabilitation and Nursing Center	4.9 mi	Dover, NH	★★★★☆	4/5
Birch Healthcare Center	6.4 mi	Rochester, NH	★★☆☆☆	3/5
Rochester Manor	6.7 mi	Rochester, NH	★★☆☆☆	2/5
Pinnacle Health & Rehab at N Berwick	9.8 mi	North Berwick, ME	★★★★★	5/5
Durgin Pines	10.8 mi	Kittery, ME	★★★★★	5/5
Edgewood Centre (the)	12.2 mi	Portsmouth, NH	★★★☆☆	3/5
Cedar Healthcare Center	12.5 mi	Portsmouth, NH	★★★★★	5/5
Webster at Rye	15.3 mi	Rye, NH	★★★★☆	4/5
Pinnacle Health & Rehab at Sanford	15.9 mi	Sanford, ME	★★★★★	5/5
Rockingham County Nursing Home	16.2 mi	Brentwood, NH	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Dover →

Facility data as of CMS processing date 2026-08-01. CCN 305018.

The Care File

Visit checklist — Dover Center for Health & Rehabilitation

307 Plaza Drive, Dover, NH 03820 · 6037422676

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 305018 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)