The Pines at Glens Falls Ctr for Nursing & Rehab

Name: The Pines at Glens Falls Ctr for Nursing & Rehab
Address: 170 WARREN STREET, Glens Falls, NY, 12801, US
Telephone: 5187935163

170 Warren Street, Glens Falls, NY 12801 · Warren County · 120 certified beds · avg 117 residents/day · certified since May 1, 1971

Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)

1/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.89

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 18, 2026	F · Potential for harm, facility-wide	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint
Mar 18, 2026	F · Potential for harm, facility-wide	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 18, 2026	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Mar 18, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 18, 2026	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 18, 2026	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 18, 2026	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Mar 22, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 22, 2023	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Mar 22, 2023	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Nov 12, 2020	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 12, 2020	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Nov 12, 2020	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Nov 12, 2020	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Nov 12, 2020	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 10).

Year	Citations	Worst severity that year
2020	5	E
2023	3	E
2026	10	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.89	3.58	3.95	bottom 18% in New York; bottom 10% in the U.S.
Registered Nurse hours	0.49	0.68	0.69	bottom 34% in New York; bottom 36% in the U.S.
Weekend total nurse staffing	2.51	3.13	3.50	bottom 16% in New York; bottom 10% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.30	0.48	0.48	bottom 40% in New York; bottom 32% in the U.S.
Total nursing staff turnover (%)	57.8	40.3	45.8	bottom 13% in New York; bottom 20% in the U.S.
RN turnover (%)	67.9	39.8	42.9	bottom 7% in New York; bottom 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.29, RN 0.56, weekend 2.86. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Biderman, Nechama	Individual	5% or Greater Direct Ownership Interest	7%	05/01/2008
Cohen, David	Individual	5% or Greater Direct Ownership Interest	7%	05/01/2008
Fuchs, Morris	Individual	5% or Greater Direct Ownership Interest	8%	05/01/2008
Goldenberg, Chaim	Individual	5% or Greater Direct Ownership Interest	5%	05/01/2008
Lipman, Michael	Individual	5% or Greater Direct Ownership Interest	5%	05/01/2008
Manela, Magda	Individual	5% or Greater Direct Ownership Interest	5%	05/01/2008
Ostreicher, Susan	Individual	5% or Greater Direct Ownership Interest	18%	05/01/2008
Roberts, Laurence	Individual	5% or Greater Direct Ownership Interest	7%	05/01/2008
Roberts, Tzivy	Individual	5% or Greater Direct Ownership Interest	7%	03/20/2014
Alexander, Chrstopher	Individual	W-2 Managing Employee	NOT APPLICABLE	03/26/2014
Ostreicher, Marc	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2008

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Fort Hudson Nursing Center INC	3.6 mi	Fort Edward, NY	★★☆☆☆	3/5
Glens Falls Center for Rehabilitation and Nursing	4.6 mi	Glens Falls, NY	★★★☆☆	3/5
Warren Center for Rehabilitation and Nursing	4.9 mi	Queensbury, NY	★★☆☆☆	1/5
Washington Center for Rehab and Healthcare	9.0 mi	Argyle, NY	★★★☆☆	2/5	abuse
Slate Valley Center for Rehabilitation and Nursing	16.7 mi	Granville, NY	★★★★★	4/5
Wesley Health Care Center INC	17.3 mi	Saratoga Springs, NY	★★☆☆☆	2/5
Granville Center for Rehabilitation and Nursing	19.3 mi	Granville, NY	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Glens Falls →

Facility data as of CMS processing date 2026-08-01. CCN 335325.

The Care File

Visit checklist — The Pines at Glens Falls Ctr for Nursing & Rehab

170 Warren Street, Glens Falls, NY 12801 · 5187935163

Health inspection rating 1/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335325 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)