Marshwood Center

Name: Marshwood Center
Address: 33 ROGER STREET, Lewiston, ME, 04240, US
Telephone: 2077840108

33 Roger Street, Lewiston, ME 04240 · Androscoggin County · 108 certified beds · avg 101 residents/day · certified since Oct 4, 1991

Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.68

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 18, 2026	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Mar 18, 2026	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 18, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 18, 2026	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Mar 18, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 19, 2024	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Dec 19, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 19, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 19, 2024	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Dec 19, 2024	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Dec 19, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 19, 2024	D · Potential for harm, one-off	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Dec 19, 2024	B · Minimal risk, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Aug 20, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Aug 20, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 21, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Sep 21, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 21, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 21, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 21, 2023	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Sep 21, 2023	B · Minimal risk, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (13 → 8).

Year	Citations	Worst severity that year
2023	6	E
2024	15	E
2026	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maine avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.68	4.60	3.95	bottom 9% in Maine; bottom 46% in the U.S.
Registered Nurse hours	0.96	1.11	0.69	bottom 40% in Maine; top 18% in the U.S.
Weekend total nurse staffing	3.49	4.16	3.50	bottom 14% in Maine; top 43% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.87	0.73	0.48	top 32% in Maine; top 9% in the U.S.
Total nursing staff turnover (%)	33.6	46.7	45.8	top 15% in Maine; top 21% in the U.S.
RN turnover (%)	45.8	40.2	42.9	bottom 40% in Maine; bottom 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.98, RN 1.03, weekend 3.77. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Fc-Gen Operations Investment LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Gen Operations I LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Gen Operations II LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Genesis Healthcare INC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Genesis Healthcare LLC	Organization	5% or Greater Indirect Ownership Interest	—	04/01/2011
Genesis Healthcare of Maine LLC	Organization	5% or Greater Direct Ownership Interest	100%	08/01/2008
Genesis Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
GHC Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	—	08/01/2008
Sun Healthcare Group INC	Organization	5% or Greater Indirect Ownership Interest	—	02/02/2015
Whitman, Arnold	Individual	5% or Greater Indirect Ownership Interest	—	02/02/2015
Barends, Beth	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2024
Barends, Beth	Individual	ADP of the SNF	NOT APPLICABLE	02/24/2025
Berg, Michael	Individual	Corporate Officer	NOT APPLICABLE	12/01/2012
Bridgeford, Laura	Individual	Corporate Officer	NOT APPLICABLE	06/01/2024
Mendelson, Avi	Individual	Corporate Officer	NOT APPLICABLE	06/01/2024
Morris, Diane	Individual	Operational/Managerial Control	NOT APPLICABLE	12/23/2023
Morris, Diane	Individual	ADP of the SNF	NOT APPLICABLE	12/27/2023
Stadler, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2024
Stadler, Daniel	Individual	ADP of the SNF	NOT APPLICABLE	02/24/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can I see where garbage is stored and how often it's removed?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Russell Park Rehabilitation & Living Center	1.8 mi	Lewiston, ME	★☆☆☆☆	1/5
St Mary's D'youville Pavilion	1.9 mi	Lewiston, ME	★☆☆☆☆	1/5
Montello Manor	2.0 mi	Lewiston, ME	★☆☆☆☆	1/5
Odd Fellows Health Care Center	4.0 mi	Auburn, ME	★★★☆☆	3/5
Clover Health Care	4.3 mi	Auburn, ME	★☆☆☆☆	1/5	SFF
Mid Coast Senior Health Center	16.7 mi	Brunswick, ME	★★★★★	5/5
Horizons Living and Rehab Center	16.8 mi	Brunswick, ME	★★★★☆	3/5
Hawthorne House	18.8 mi	Freeport, ME	★★★★☆	3/5
Market Square Health Care Center, LLC	19.4 mi	South Paris, ME	★☆☆☆☆	1/5
Norway Center for Health & Rehabilitation, LLC	19.8 mi	Norway, ME	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Lewiston →

Facility data as of CMS processing date 2026-08-01. CCN 205072.

The Care File

Visit checklist — Marshwood Center

33 Roger Street, Lewiston, ME 04240 · 2077840108

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 205072 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)