Westgate Center for Rehab & Alzheimers Care
750 Union St, Bangor, ME 04401 · Penobscot County · 65 certified beds · avg 63 residents/day · certified since Jan 1, 1993
Part of chain: NATIONAL HEALTH CARE ASSOCIATES (42 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 13, 2026 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| May 13, 2026 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| May 13, 2026 | E · Potential for harm, repeated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| May 13, 2026 | D · Potential for harm, one-off | The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit. |
| May 13, 2026 | B · Minimal risk, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Mar 26, 2025 | E · Potential for harm, repeated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not observe each nurse aide's job performance or provide regular training as required. · from a complaint |
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. |
| Jan 31, 2024 | E · Potential for harm, repeated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Jan 31, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 31, 2024 | D · Potential for harm, one-off | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Jan 31, 2024 | D · Potential for harm, one-off | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. |
| Jan 31, 2024 | D · Potential for harm, one-off | The facility did not dispose of garbage and refuse properly. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 5 | 0 | E |
| 2025 | 8 | 0 | E |
| 2026 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Maine avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.41 | 4.60 | 3.95 | bottom 46% in Maine; top 25% in the U.S. |
| Registered Nurse hours | 1.34 | 1.11 | 0.69 | top 24% in Maine; top 7% in the U.S. |
| Weekend total nurse staffing | 4.25 | 4.16 | 3.50 | top 39% in Maine; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.04 | 0.73 | 0.48 | top 14% in Maine; top 5% in the U.S. |
| Total nursing staff turnover (%) | 22.9 | 46.7 | 45.8 | top 1% in Maine; top 5% in the U.S. |
| RN turnover (%) | 23.8 | 40.2 | 42.9 | top 19% in Maine; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.17, RN 1.27, weekend 4.02. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bokow, Barry | Individual | Direct Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Geffner, Ira | Individual | Direct Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Lopiansky, Rebecca | Individual | Direct Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Marvin Ostreicher Family Trust 2012 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Mso Associates LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Ostreicher, David | Individual | Direct Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Ostreicher, Marc | Individual | Direct Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Ostreicher, Susan | Individual | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2013 |
| Steg, Yitzchok | Individual | Direct Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Susan Ostreicher Family Trust 2012 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 06/01/2014 |
| Barry Bokow 2012 Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 08/07/2020 |
| Bokow, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2016 |
| Bokow, Barry | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2016 |
| Bokow, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 09/30/2015 |
| BPB Ventures LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/07/2020 |
| Cedar Hill NG Trust | Organization | ADP of the SNF | NOT APPLICABLE | 05/14/2025 |
| Gilmartin, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2016 |
| Gilmartin, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2016 |
| Juniper NG Trust | Organization | ADP of the SNF | NOT APPLICABLE | 05/14/2025 |
| Lopiansky, Rebecca | Individual | ADP of the SNF | NOT APPLICABLE | 05/14/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "How often does each resident's doctor visit and review their care in person?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "How is pest control handled here, and when was the last treatment or inspection?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bangor Nursing & Rehabilitation Center | 0.4 mi | Bangor, ME | ★☆☆☆☆ | 1/5 | |
| Ross Manor | 1.3 mi | Bangor, ME | ★★★★★ | 4/5 | |
| Stillwater Health Care | 2.0 mi | Bangor, ME | ★★★★☆ | 3/5 | |
| Eastside Center for Health & Rehabilitation, LLC | 2.7 mi | Bangor, ME | ★★☆☆☆ | 2/5 | |
| Brewer Center for Health & Rehabilitation, LLC | 2.9 mi | Brewer, ME | ★★★★☆ | 4/5 | |
| Maine Veterans Home - Bangor | 3.0 mi | Bangor, ME | ★★★☆☆ | 2/5 | |
| Orono Commons | 8.1 mi | Orono, ME | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 205105.