Maine ›Rumford

Rumford Community Home

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11 John F Kennedy Lane, Rumford, ME 04276 (opens Google Maps) · Oxford County · (207) 364-7863· 32 certified beds · avg 30 residents/day · certified since Jan 1, 1993 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

2/5
Health inspection rating (on-site)
inspected Apr 22, 2026
1
Serious findings on record
most recent May 14, 2025
$0
Fines, last 3 years
4.30
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · May 14, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: May 8, 2025 (Past Non-Compliance)

Inspection findings in the public record

Showing the latest 3 of 28 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584

  2. E · Potential for more than minimal harm, pattern

    The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657

  3. E · Potential for more than minimal harm, pattern

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689

View all 28 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 22, 2026E · Potential for more than minimal harm, patternThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Apr 22, 2026E · Potential for more than minimal harm, patternThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Apr 22, 2026E · Potential for more than minimal harm, patternThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Apr 22, 2026E · Potential for more than minimal harm, patternThe facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730
Apr 22, 2026E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · F-0557
Apr 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580
Apr 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Apr 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not dispose of garbage and refuse properly. · F-0814
Apr 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
May 14, 2025▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Feb 10, 2025F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Feb 10, 2025F · Potential for more than minimal harm, widespreadThe facility did not regularly inspect bed frames, mattresses, and bed rails for safety, or the rails and mattresses were not attached safely to the frames. · from a complaint · F-0909
Feb 10, 2025E · Potential for more than minimal harm, patternThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Feb 10, 2025E · Potential for more than minimal harm, patternThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Feb 10, 2025E · Potential for more than minimal harm, patternThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Feb 10, 2025E · Potential for more than minimal harm, patternThe facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. · F-0947
Feb 10, 2025D · Potential for more than minimal harm, isolatedThe facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint · F-0655
Feb 10, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Feb 10, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Feb 10, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Feb 10, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Feb 10, 2025D · Potential for more than minimal harm, isolatedThe facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. · F-0882
Feb 10, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883
Feb 10, 2025D · Potential for more than minimal harm, isolatedThe facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887
Nov 8, 2023E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Nov 8, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Nov 8, 2023D · Potential for more than minimal harm, isolatedThe facility did not dispose of garbage and refuse properly. · F-0814

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (14 → 10).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 3
Serious citations (G–L): 0
2025
All citations: 15
Serious citations (G–L): 1
2026
All citations: 10
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202330E
2025151G ▲
2026100E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMaine averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.30
Maine average: 4.60
U.S. average: 3.95
Registered Nurse hours
This facility: 1.11
Maine average: 1.11
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.08
Maine average: 4.16
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMaine avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.304.603.95bottom 35% in Maine; top 29% in the U.S.
Registered Nurse hours1.111.110.69top 47% in Maine; top 12% in the U.S.
Weekend total nurse staffing4.084.163.50top 49% in Maine; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)1.010.730.48top 17% in Maine; top 6% in the U.S.
Total nursing staff turnover (%)36.146.745.8top 22% in Maine; top 27% in the U.S.
RN turnover (%)25.040.242.9top 22% in Maine; top 20% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.05, RN 1.04, weekend 3.84.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.05 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Rumford Community Home. CMS inspection and staffing records do not tell us what this home will charge you.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Central Maine Healthcare CorporationOrganization5% or Greater Direct Ownership Interest100%07/01/2000
Bodger, JenniferIndividualOperational/Managerial ControlNOT APPLICABLE06/06/2016
Bodger, JenniferIndividualADP of the SNFNOT APPLICABLE06/16/2016
Burrows, StephanieIndividualOperational/Managerial ControlNOT APPLICABLE03/08/2021
Burrows, StephanieIndividualADP of the SNFNOT APPLICABLE03/20/2025
Central Maine Healthcare CorporationOrganizationADP of the SNFNOT APPLICABLE05/27/2026
Culver, DevoreIndividualCorporate DirectorNOT APPLICABLE02/16/2026
Culver, DevoreIndividualTrustee of the SNFNOT APPLICABLE02/16/2026
Doan, ChristopherIndividualCorporate OfficerNOT APPLICABLE02/16/2026
Doan, ChristopherIndividualTrustee of the SNFNOT APPLICABLE02/16/2026
French, EricIndividualOperational/Managerial ControlNOT APPLICABLE03/08/2021
French, EricIndividualADP of the SNFNOT APPLICABLE11/15/2021
Hattan, ThomasIndividualOperational/Managerial ControlNOT APPLICABLE03/10/2025
Hattan, ThomasIndividualADP of the SNFNOT APPLICABLE03/10/2025
Paulosky, DavidIndividualCorporate OfficerNOT APPLICABLE06/13/2022
Paulosky, DavidIndividualADP of the SNFNOT APPLICABLE11/15/2021
Pepin, LindaIndividualCorporate DirectorNOT APPLICABLE02/16/2026
Pepin, LindaIndividualTrustee of the SNFNOT APPLICABLE02/16/2026
Shew, ElizabethIndividualCorporate OfficerNOT APPLICABLE03/01/2022
Shew, ElizabethIndividualOperational/Managerial ControlNOT APPLICABLE03/01/2022

Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "How often do you evaluate your nurse aides and what ongoing training do they receive?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
  • "If my family member falls or their condition changes, exactly when and how will I be notified?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 36% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 27 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Pinnacle Health & Rehab Canton13.2 miCanton, ME★★☆☆☆2/5
Maine Veterans Home - So Paris18.9 miSouth Paris, ME★★★★★5/5

Compare this facility with the 2 closest →

Other facilities in the same county

CMS records place this facility in Oxford, ME — 5 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Rumford →

Facility data as of CMS processing date 2026-08-01. CCN 205099.

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