Senator Ben Atchley State Veterans' Home
One Veterans Way, Knoxville, TN 37931 · Knox County · 140 certified beds · avg 128 residents/day · certified since Jan 18, 2007
Part of chain: TENNESSEE STATE VETERANS' HOME (5 facilities, chain avg rating 3.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 11, 2026 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Mar 11, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Feb 14, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 14, 2024 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.87 | 3.62 | 3.95 | top 8% in Tennessee; top 15% in the U.S. |
| Registered Nurse hours | 0.77 | 0.57 | 0.69 | top 16% in Tennessee; top 30% in the U.S. |
| Weekend total nurse staffing | 4.34 | 3.15 | 3.50 | top 7% in Tennessee; top 15% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.39 | 0.48 | top 48% in Tennessee; bottom 42% in the U.S. |
| Total nursing staff turnover (%) | 42.4 | 48.9 | 45.8 | top 30% in Tennessee; top 43% in the U.S. |
| RN turnover (%) | 20.8 | 43.2 | 42.9 | top 15% in Tennessee; top 16% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.51, RN 0.72, weekend 4.02. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5
Who owns this facility
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Brown, Danielle | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/06/2007 |
| Harries, Edward | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/11/2010 |
| Harries, Edward | Individual | Corporate Director | NOT APPLICABLE | 01/11/2010 |
| Tennessee State Veterans Home Board | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2006 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Wellpark Health and Rehabilitation | 4.6 mi | Knoxville, TN | ★★★☆☆ | 2/5 | |
| Legacy Park Health and Rehabilitation | 4.6 mi | Knoxville, TN | ★☆☆☆☆ | 2/5 | |
| West Hills Health and Rehab | 5.2 mi | Knoxville, TN | ★★★☆☆ | 4/5 | |
| Diversicare of Oak Ridge | 7.1 mi | Oak Ridge, TN | ★☆☆☆☆ | 1/5 | SFF |
| Lyonsview Health and Rehabilitation Center | 7.6 mi | Knoxville, TN | ★☆☆☆☆ | 1/5 | SFF |
| NHC Healthcare, Oak Ridge | 7.7 mi | Oak Ridge, TN | ★★★★☆ | 4/5 | |
| NHC Healthcare, Farragut | 8.1 mi | Knoxville, TN | ★★★★★ | 4/5 | |
| NHC Healthcare, Ft Sanders | 9.8 mi | Knoxville, TN | ★★★☆☆ | 2/5 | |
| Fort Sanders Tcu | 10.0 mi | Knoxville, TN | ★★★★☆ | 4/5 | |
| The Waters of Clinton, LLC | 10.2 mi | Clinton, TN | ★★★★☆ | 3/5 | |
| NHC Healthcare, Knoxville | 10.5 mi | Knoxville, TN | ★★★☆☆ | 3/5 | |
| Creekview Health and Rehabilitation | 10.7 mi | Knoxville, TN | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 445484.