NHC Healthcare, Kingsport
2300 Pavilion Drive, Kingsport, TN 37660 · Sullivan County · 90 certified beds · avg 81 residents/day · certified since Dec 23, 2014
Part of chain: NATIONAL HEALTHCARE CORPORATION (69 facilities, chain avg rating 4.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (3)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 28, 2026 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| May 28, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Sep 7, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | F |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.38 | 3.62 | 3.95 | top 13% in Tennessee; top 27% in the U.S. |
| Registered Nurse hours | 0.79 | 0.57 | 0.69 | top 14% in Tennessee; top 28% in the U.S. |
| Weekend total nurse staffing | 3.97 | 3.15 | 3.50 | top 11% in Tennessee; top 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.39 | 0.48 | bottom 46% in Tennessee; bottom 38% in the U.S. |
| Total nursing staff turnover (%) | 34.1 | 48.9 | 45.8 | top 13% in Tennessee; top 22% in the U.S. |
| RN turnover (%) | 35.3 | 43.2 | 42.9 | top 35% in Tennessee; top 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.53, RN 0.82, weekend 4.10. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Morgan Stanley Institutional Advisors LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 11/08/2024 |
| National Healthcare Corporation | Organization | 5% or Greater Direct Ownership Interest | 99% | 10/01/2014 |
| Adams, Don | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/18/2023 |
| Adams, Don | Individual | ADP of the SNF | NOT APPLICABLE | 03/13/2025 |
| Blackrock INC | Organization | ADP of the SNF | NOT APPLICABLE | 03/20/2019 |
| Dimensional Fund Advisors LP | Organization | ADP of the SNF | NOT APPLICABLE | 03/07/2023 |
| Dodson, Vicki | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
| Dodson, Vicki | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2019 |
| Grapperhaus, Eva | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/06/2014 |
| Hubbard, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2014 |
| Hubbard, Mary | Individual | ADP of the SNF | NOT APPLICABLE | 03/13/2025 |
| Kidd, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2017 |
| Kidd, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2017 |
| Morgan Stanley | Organization | ADP of the SNF | NOT APPLICABLE | 11/08/2024 |
| Nason Jr., Howard | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/18/2016 |
| Nason Jr., Howard | Individual | Corporate Officer | NOT APPLICABLE | 04/18/2016 |
| Nason Jr., Howard | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/18/2016 |
| National Health Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 10/14/2014 |
| National Healthcare Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2014 |
| National Healthcare Corporation | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2014 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Wexford House | 0.4 mi | Kingsport, TN | ★☆☆☆☆ | 2/5 | |
| Holston Rehabilitation and Care Center | 1.4 mi | Kingsport, TN | ★☆☆☆☆ | 2/5 | |
| Orchardview Post-Acute and Rehabilitation Center | 1.7 mi | Kingsport, TN | ★★☆☆☆ | 2/5 | |
| Nova Health and Rehab | 5.2 mi | Weber City, VA | ★★★★★ | 5/5 | |
| Asbury Place Kingsport | 5.8 mi | Kingsport, TN | ★★★★★ | 4/5 | |
| Greystone Health Care Center | 7.4 mi | Blountville, TN | ★☆☆☆☆ | 1/5 | |
| Life Care Center of Gray | 11.0 mi | Gray, TN | ★☆☆☆☆ | 1/5 | |
| Church Hill Post-Acute and Rehabilitation Center | 12.4 mi | Church Hill, TN | —/5 | SFF | |
| Waters of Bristol a Rehabilitation and Nursing | 12.5 mi | Blountville, TN | ★★★★☆ | 5/5 | |
| NHC Healthcare, Johnson City | 14.9 mi | Johnson City, TN | ★★★★★ | 5/5 | |
| Princeton Transitional Care & Assisted Living | 16.0 mi | Johnson City, TN | ★★★★★ | 5/5 | |
| The Waters of Johnson City, LLC | 16.3 mi | Johnson City, TN | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 445517.