Tennessee ›Maryville

Ocoee Transitional Care Center LLC

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2320 East Lamar Alexander Pkwy, Maryville, TN 37804 (opens Google Maps) · Blount County · (865) 273-8300· 76 certified beds · avg 66 residents/day · certified since Oct 3, 1997 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: TWIN RIVERS HEALTH & REHABILITATION (11 facilities, chain avg rating 3.9★)

2/5
Health inspection rating (on-site)
inspected Aug 17, 2023
0
Serious findings on record
$0
Fines, last 3 years
3.84
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint F-0684

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint F-0755

  3. D · Potential for more than minimal harm, isolated

    The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint F-0760

View all 17 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jan 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jan 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755
Jan 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760
Jan 22, 2026D · Potential for more than minimal harm, isolatedThe facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint · F-0867
Aug 17, 2023F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Aug 17, 2023E · Potential for more than minimal harm, patternThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Aug 17, 2023D · Potential for more than minimal harm, isolatedThe facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623
Aug 17, 2023D · Potential for more than minimal harm, isolatedThe facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655
Aug 17, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Aug 17, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Aug 17, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
Aug 17, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699
Aug 17, 2023D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 15, 2020E · Potential for more than minimal harm, patternThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jan 15, 2020D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Dec 12, 2018E · Potential for more than minimal harm, patternThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Dec 12, 2018D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 9).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2018
All citations: 2
Serious citations (G–L): 0
2020
All citations: 2
Serious citations (G–L): 0
2023
All citations: 9
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
201820E
202020E
202390F
202640D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityTennessee averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.84
Tennessee average: 3.62
U.S. average: 3.95
Registered Nurse hours
This facility: 1.01
Tennessee average: 0.57
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.27
Tennessee average: 3.15
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityTennessee avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.843.623.95top 29% in Tennessee; top 46% in the U.S.
Registered Nurse hours1.010.570.69top 6% in Tennessee; top 15% in the U.S.
Weekend total nurse staffing3.273.153.50top 32% in Tennessee; bottom 46% in the U.S.
Weekend RN hours (not acuity-adjusted)0.590.390.48top 12% in Tennessee; top 23% in the U.S.
Total nursing staff turnover (%)50.048.945.8top 50% in Tennessee; bottom 38% in the U.S.
RN turnover (%)33.343.242.9top 30% in Tennessee; top 33% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.36, RN 1.15, weekend 3.70.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.36 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: —/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Ocoee Transitional Care Center LLC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

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  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Bradley, DonIndividualOperational/Managerial ControlNOT APPLICABLE07/01/2024
Burton, WilliamIndividualManaging Control - Governing BodyNOT APPLICABLE02/07/2024
Burton, WilliamIndividualOperational/Managerial ControlNOT APPLICABLE07/01/2024
Cunliffe, JosephIndividualManaging Control - Governing BodyNOT APPLICABLE07/01/2024
Davis, ClintonIndividualOperational/Managerial ControlNOT APPLICABLE06/18/2024
Davis, ClintonIndividualIndividual Is an Owner, Partner or Trustee of Any ADP of the SNFNOT APPLICABLE08/22/2025
Davis, ClintonIndividualADP of the SNFNOT APPLICABLE06/18/2024
Functional Pathways of Tennessee LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2024
Guardian Pharmacy of Knoxville, LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2024
Holcombe, MichelleIndividualOperational/Managerial ControlNOT APPLICABLE07/01/2024
Holcombe, MichelleIndividualADP of the SNFNOT APPLICABLE07/01/2024
Hunt, BillyIndividualOperational/Managerial ControlNOT APPLICABLE01/06/2025
Hunt, BillyIndividualADP of the SNFNOT APPLICABLE01/06/2025
Kupchynsky, KathleenIndividualManaging Control - Governing BodyNOT APPLICABLE02/07/2024
Kupchynsky, KathleenIndividualOperational/Managerial ControlNOT APPLICABLE01/07/2025
Ocoee Foundation INCOrganizationOperational/Managerial ControlNOT APPLICABLE07/01/2024
Ocoee Foundation INCOrganizationADP of the SNFNOT APPLICABLE07/01/2024
Ocoee Tcc-Mvv Propco LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2024
Phillips, DorothyIndividualManaging Control - Governing BodyNOT APPLICABLE02/07/2024
Phillips, DorothyIndividualCorporate DirectorNOT APPLICABLE02/07/2024

Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Twin Rivers Health & Rehabilitation — 11 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 10 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
  • "What systems do you use to prevent medication errors, and what happens when one occurs?"
  • "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
  • "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
  • "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 50% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 17 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Asbury Place at Maryville1.0 miMaryville, TN★☆☆☆☆2/5abuse
Fairpark Health and Rehabilitation1.9 miMaryville, TN★★☆☆☆1/5
Shannondale of Maryville Health Care Center2.4 miMaryville, TN★★★★★4/5
Foothills Transitional Care and Rehabilitation2.9 miMaryville, TN★★☆☆☆2/5
Life Care Center of Blount County6.8 miLouisville, TN★★★☆☆2/5
Lyonsview Health and Rehabilitation Center12.2 miKnoxville, TN★☆☆☆☆1/5SFF
NHC Healthcare, Farragut12.8 miKnoxville, TN★★★★★4/5
Fort Sanders Tcu13.9 miKnoxville, TN★★★★☆4/5
NHC Healthcare, Ft Sanders14.0 miKnoxville, TN★★★☆☆2/5
West Hills Health and Rehab14.0 miKnoxville, TN★★★☆☆4/5
Legacy Park Health and Rehabilitation14.1 miKnoxville, TN★☆☆☆☆2/5
Wellpark Health and Rehabilitation14.1 miKnoxville, TN★★★☆☆2/5

Compare this facility with the 3 closest →

All facilities in Maryville →

Facility data as of CMS processing date 2026-08-01. CCN 445404.

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