Magnolia Crossing Nursing and Rehabilitation Cente
10800 Flora Mae Meadows Rd, Houston, TX 77089 · Harris County · 128 certified beds · avg 104 residents/day · certified since Mar 6, 2013
Part of chain: WELLSENTIAL HEALTH (67 facilities, chain avg rating 2.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 24, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · from a complaint |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Dec 1, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Aug 19, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Aug 19, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| May 22, 2025 | E · Potential for harm, repeated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · from a complaint |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not provide routine dental care and 24-hour emergency dental care for residents. |
| May 22, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| May 9, 2025 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| May 9, 2025 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Nov 13, 2023 | E · Potential for harm, repeated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · from a complaint |
| Nov 13, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Feb 9, 2023 | F · Potential for harm, facility-wide | The facility did not honor residents' right to receive the visitors they choose, at the times they choose. |
| Feb 9, 2023 | E · Potential for harm, repeated | The facility has more than 120 beds but did not hire a qualified full-time social worker as required. |
| Feb 9, 2023 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Feb 9, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Feb 9, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 7 | 0 | F |
| 2025 | 10 | 0 | E |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.23 | 3.46 | 3.95 | bottom 42% in Texas; bottom 23% in the U.S. |
| Registered Nurse hours | 0.21 | 0.44 | 0.69 | bottom 10% in Texas; bottom 3% in the U.S. |
| Weekend total nurse staffing | 2.86 | 3.04 | 3.50 | bottom 45% in Texas; bottom 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.11 | 0.34 | 0.48 | bottom 3% in Texas; bottom 2% in the U.S. |
| Total nursing staff turnover (%) | 58.9 | 55.3 | 45.8 | bottom 35% in Texas; bottom 18% in the U.S. |
| RN turnover (%) | 87.5 | 54.6 | 42.9 | bottom 13% in Texas; bottom 3% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.26, RN 0.21, weekend 2.89. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Who owns this facility
Government - Hospital district
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Booker Hospital District | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/01/2021 |
| Armstrong, Dwayne | Individual | Corporate Director | NOT APPLICABLE | 03/01/2004 |
| Bartosiewiez, Matthew | Individual | Corporate Director | NOT APPLICABLE | 01/17/2008 |
| Booker Hospital District | Organization | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Clapp, Barbara | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2021 |
| Clevenger, Josh | Individual | Corporate Director | NOT APPLICABLE | 08/05/2021 |
| Dekowski, Donovan | Individual | ADP of the SNF | NOT APPLICABLE | 12/16/2024 |
| Hoover, Shawn | Individual | Corporate Director | NOT APPLICABLE | 12/01/2021 |
| Jack and Nancy Dwyer Workforce Development Center INC | Organization | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Lucas, Denise | Individual | ADP of the SNF | NOT APPLICABLE | 12/16/2024 |
| Mougouris, Taso | Individual | ADP of the SNF | NOT APPLICABLE | 12/16/2024 |
| Norman, William | Individual | ADP of the SNF | NOT APPLICABLE | 12/16/2024 |
| Pecot, Sandra | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/05/2025 |
| Pecot, Sandra | Individual | ADP of the SNF | NOT APPLICABLE | 05/05/2025 |
| Regency Ihs Clinical Consulting, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Regency Ihs Rehab LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Regency Integrated Health Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Sheppard, Richard | Individual | Corporate Director | NOT APPLICABLE | 01/15/2002 |
| Wade, Hunter | Individual | Corporate Director | NOT APPLICABLE | 12/17/2020 |
| Wellsential of Magnolia LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Park Manor of South Belt | 0.8 mi | Houston, TX | ★★★★☆ | 4/5 | |
| Oasis at Pearland | 3.9 mi | Pearland, TX | ★☆☆☆☆ | 1/5 | |
| The Suites Pasadena | 4.9 mi | Pasadena, TX | ★☆☆☆☆ | 1/5 | |
| Hca Houston Healthcare Southeast | 5.0 mi | Pasadena, TX | ★★★★★ | 5/5 | |
| Pasadena Post Acute | 5.4 mi | Pasadena, TX | ★★★☆☆ | 2/5 | |
| Ignite Medical Resort Webster, LLC | 5.5 mi | Webster, TX | ★★★★★ | 5/5 | |
| Avir at Pasadena | 5.6 mi | Pasadena, TX | ★★★★☆ | 3/5 | |
| Focused Care at Pasadena | 5.7 mi | Pasadena, TX | ★☆☆☆☆ | 1/5 | |
| Friendship Haven Healthcare and Rehabilitation Cen | 5.7 mi | Friendswood, TX | ★★★★☆ | 4/5 | |
| Baywood Crossing Rehabilitation & Healthcare Cente | 5.8 mi | Pasadena, TX | ★★★★☆ | 4/5 | |
| Focused Care at Webster | 6.5 mi | Webster, TX | ★★☆☆☆ | 1/5 | abuse |
| Paradigm at Faith Memorial | 6.8 mi | Pasadena, TX | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 676333.