Park Manor of South Belt
11902 Resource Pkwy, Houston, TX 77089 · Harris County · 120 certified beds · avg 102 residents/day · certified since Jan 7, 2000
Part of chain: HMG HEALTHCARE (31 facilities, chain avg rating 3.1★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 12, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Dec 12, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Jun 27, 2025 | E · Potential for harm, repeated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Jun 27, 2025 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint |
| Jun 27, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Jun 27, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jun 27, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Mar 3, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 3, 2023 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | E |
| 2025 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.19 | 3.46 | 3.95 | bottom 38% in Texas; bottom 21% in the U.S. |
| Registered Nurse hours | 0.59 | 0.44 | 0.69 | top 16% in Texas; top 50% in the U.S. |
| Weekend total nurse staffing | 2.72 | 3.04 | 3.50 | bottom 33% in Texas; bottom 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.34 | 0.48 | top 23% in Texas; top 44% in the U.S. |
| Total nursing staff turnover (%) | 45.4 | 55.3 | 45.8 | top 35% in Texas; bottom 49% in the U.S. |
| RN turnover (%) | 42.1 | 54.6 | 42.9 | top 35% in Texas; bottom 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.22, RN 0.59, weekend 2.75. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Balsamo, Krystal | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2018 |
| Balsamo, Krystal | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| Cibc Bank USA | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2018 |
| Cibc Bank USA | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| Cook, Tina | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/20/2001 |
| Cook, Tina | Individual | ADP of the SNF | NOT APPLICABLE | 08/20/2001 |
| Culp, Roland | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2012 |
| Culp, Roland | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2012 |
| Daspit, Laurence | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2012 |
| Daspit, Laurence | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2012 |
| Dohn, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/27/2019 |
| Dohn, William | Individual | ADP of the SNF | NOT APPLICABLE | 03/27/2019 |
| Eisenberg, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
| HM Group LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/06/2001 |
| HMG Healthcare LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/06/2001 |
| HMG Long Term Care, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2012 |
| HMG Park Manor of Cypress Station LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/2012 |
| HMG Park Manor of Southbelt, L.L.C. | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2018 |
| HMG Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Magnolia Crossing Nursing and Rehabilitation Cente | 0.8 mi | Houston, TX | ★★★☆☆ | 4/5 | |
| The Suites Pasadena | 4.3 mi | Pasadena, TX | ★☆☆☆☆ | 1/5 | |
| Hca Houston Healthcare Southeast | 4.4 mi | Pasadena, TX | ★★★★★ | 5/5 | |
| Oasis at Pearland | 4.7 mi | Pearland, TX | ★☆☆☆☆ | 1/5 | |
| Ignite Medical Resort Webster, LLC | 4.7 mi | Webster, TX | ★★★★★ | 5/5 | |
| Pasadena Post Acute | 5.1 mi | Pasadena, TX | ★★★☆☆ | 2/5 | |
| Baywood Crossing Rehabilitation & Healthcare Cente | 5.1 mi | Pasadena, TX | ★★★★☆ | 4/5 | |
| Avir at Pasadena | 5.2 mi | Pasadena, TX | ★★★★☆ | 3/5 | |
| Focused Care at Pasadena | 5.3 mi | Pasadena, TX | ★☆☆☆☆ | 1/5 | |
| Friendship Haven Healthcare and Rehabilitation Cen | 5.6 mi | Friendswood, TX | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 675819.