Ignite Medical Resort Webster, LLC
16130 Galveston Rd, Webster, TX 77598 · Harris County · 70 certified beds · avg 68 residents/day · certified since Jan 25, 2019
Part of chain: IGNITE MEDICAL RESORTS (22 facilities, chain avg rating 2.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 22, 2023 · F-0604
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Why it matters: Unneeded restraints can cause injuries, muscle loss, and deep emotional distress.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 24, 2023 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 22, 2023 · F-0742
The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD).
Why it matters: Residents with mental health needs who go untreated can suffer worsening symptoms, distress, and isolation.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 24, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 24, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Jun 11, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 22, 2023 | ▲ G · Actual harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Mar 22, 2023 | ▲ G · Actual harm, one-off | The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). |
| Mar 22, 2023 | E · Potential for harm, repeated | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. |
| Mar 22, 2023 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Mar 22, 2023 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Mar 22, 2023 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Mar 22, 2023 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Mar 22, 2023 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Mar 22, 2023 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 9 | 2 | G ▲ |
| 2025 | 2 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.08 | 3.46 | 3.95 | bottom 28% in Texas; bottom 16% in the U.S. |
| Registered Nurse hours | 0.55 | 0.44 | 0.69 | top 21% in Texas; bottom 44% in the U.S. |
| Weekend total nurse staffing | 2.88 | 3.04 | 3.50 | bottom 46% in Texas; bottom 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.63 | 0.34 | 0.48 | top 7% in Texas; top 21% in the U.S. |
| Total nursing staff turnover (%) | 35.7 | 55.3 | 45.8 | top 13% in Texas; top 26% in the U.S. |
| RN turnover (%) | 57.1 | 54.6 | 42.9 | bottom 46% in Texas; bottom 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.03, RN 0.71, weekend 3.77. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Partnership
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berger Fam Tr Ua 06252014 | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Blue Pearl Financial LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Carr, Jared | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2025 |
| Exley, Anne | Individual | Indirect Ownership Interest | NOT APPLICABLE | 01/01/2023 |
| Gillis, Karen | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Gobst, Ryan | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Gold Pearl, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Ignite Post Acute Solutions LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Ignite Webster JV, LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Ignite-Villa Holdco LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Israel Family Investment Trust | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Israel Investment Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Jablonski, Nicole | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| McFarlane, John | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Prestige Worldwide Webster, LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Rose, Marc | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Shearer, Rachel | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Stern Family Investment Tr | Organization | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| Thengil, Mathew | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
| White, Jim | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Does your facility have an active resident council, and how does management respond to its concerns?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Focused Care at Webster | 1.1 mi | Webster, TX | ★★☆☆☆ | 1/5 | abuse |
| Regency Village | 1.9 mi | Webster, TX | ★★☆☆☆ | 2/5 | abuse |
| Baywind Village Skilled Nursing & Rehab | 4.1 mi | League City, TX | ★★★★★ | 5/5 | |
| MRC the Crossings | 4.1 mi | League City, TX | ★★★★★ | 5/5 | |
| Park Manor of South Belt | 4.7 mi | Houston, TX | ★★★★☆ | 4/5 | |
| Friendship Haven Healthcare and Rehabilitation Cen | 4.8 mi | Friendswood, TX | ★★★★☆ | 4/5 | |
| Magnolia Crossing Nursing and Rehabilitation Cente | 5.5 mi | Houston, TX | ★★★☆☆ | 4/5 | |
| Baywood Crossing Rehabilitation & Healthcare Cente | 5.5 mi | Pasadena, TX | ★★★★☆ | 4/5 | |
| The Suites Pasadena | 5.8 mi | Pasadena, TX | ★☆☆☆☆ | 1/5 | |
| Hca Houston Healthcare Southeast | 5.8 mi | Pasadena, TX | ★★★★★ | 5/5 | |
| The Heights of League City | 5.9 mi | League City, TX | ★☆☆☆☆ | 1/5 | |
| Avir at Pasadena | 7.5 mi | Pasadena, TX | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 676460.