Webster Park Rehabilitation and Healthcare Center

Name: Webster Park Rehabilitation and Healthcare Center
Address: 56 WEBSTER STREET, Rockland, MA, 02370, US
Telephone: 7815710555

56 Webster Street, Rockland, MA 02370 · Plymouth County · 110 certified beds · avg 42 residents/day · certified since May 23, 1969

Part of chain: MARQUIS HEALTH SERVICES (87 facilities, chain avg rating 3.0★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.52

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 6, 2026	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Apr 6, 2026	D · Potential for harm, one-off	The facility did not make sure the doctor properly assigned nutrition or therapy tasks to a qualified dietitian or therapist.
Apr 6, 2026	C · Minimal risk, facility-wide	The facility did not dispose of garbage and refuse properly.
Jan 28, 2025	E · Potential for harm, repeated	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Jan 28, 2025	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Jan 28, 2025	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jan 28, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 28, 2025	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Oct 31, 2023	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 31, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Oct 31, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Oct 31, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 31, 2023	B · Minimal risk, repeated	The facility did not follow the rules about disclosing who owns it, or did not tell the state agency about changes in ownership or key administrative staff.
Oct 31, 2023	B · Minimal risk, repeated	The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Year	Citations	Worst severity that year
2023	6	F
2025	5	E
2026	3	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.52	3.89	3.95	top 15% in Massachusetts; top 23% in the U.S.
Registered Nurse hours	0.63	0.65	0.69	top 43% in Massachusetts; top 45% in the U.S.
Weekend total nurse staffing	3.63	3.51	3.50	top 33% in Massachusetts; top 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.40	0.46	0.48	bottom 49% in Massachusetts; top 48% in the U.S.
Total nursing staff turnover (%)	76.2	38.2	45.8	bottom 1% in Massachusetts; bottom 3% in the U.S.
RN turnover (%)	62.5	42.6	42.9	bottom 17% in Massachusetts; bottom 19% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.12, RN 0.71, weekend 4.11. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Al-Madi, Sami	Individual	W-2 Managing Employee	NOT APPLICABLE	11/29/2021
Al-Madi, Sami	Individual	Corporate Director	NOT APPLICABLE	11/29/2021
Peoples United Bank	Organization	5% or Greater Security Interest	NOT APPLICABLE	12/10/2018
Posen, Mindee	Individual	Corporate Officer	NOT APPLICABLE	01/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"Do you have a registered dietitian and licensed therapists involved in residents' care?"
"Can I see where garbage is stored and how often it's removed?"
"How do you explain health changes and treatment options to residents and their families?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Southshore Health Care Center	0.4 mi	Rockland, MA	★☆☆☆☆	1/5
Dwyer Home	2.5 mi	Weymouth, MA	★★★★★	5/5
Southwood at Norwell Nursing Ctr	2.8 mi	Norwell, MA	★★★★★	5/5
Colony Center for Health and Rehabilitation	2.9 mi	Abington, MA	★☆☆☆☆	1/5
Queen Anne Nursing Home, INC	3.1 mi	Hingham, MA	★★★★★	5/5
Royal Norwell Nursing & Rehabilitation Center LLC	3.3 mi	Norwell, MA	★★★☆☆	3/5
Linden Ponds	4.1 mi	Hingham, MA	★★★★☆	3/5
Care One at Weymouth	4.6 mi	Weymouth, MA	★★☆☆☆	2/5
Champion Rehabilitation and Nursing Center	5.0 mi	Brockton, MA	★★☆☆☆	3/5
St Joseph Manor Health Care INC	5.8 mi	Brockton, MA	★★★★☆	4/5
Alliance Health at Braintree	5.8 mi	Braintree, MA	★★★★★	5/5
The Guardian Center	6.1 mi	Brockton, MA	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Rockland →

Facility data as of CMS processing date 2026-08-01. CCN 225184.

The Care File

Visit checklist — Webster Park Rehabilitation and Healthcare Center

56 Webster Street, Rockland, MA 02370 · 7815710555

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "Do you have a registered dietitian and licensed therapists involved in residents' care?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225184 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)