How to file a complaint about care →
No fines or payment denials in the published 3-year window.
56 Webster Street, Rockland, MA 02370 (opens Google Maps) · Plymouth County · (781) 571-0555· 110 certified beds · avg 42 residents/day · certified since May 23, 1969 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: MARQUIS HEALTH SERVICES (87 facilities, chain avg rating 3.0★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
The facility did not make sure the doctor properly assigned nutrition or therapy tasks to a qualified dietitian or therapist. F-0715
The facility did not dispose of garbage and refuse properly. F-0814
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 6, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Apr 6, 2026 | D · Potential for more than minimal harm, isolated | The facility did not make sure the doctor properly assigned nutrition or therapy tasks to a qualified dietitian or therapist. · F-0715 |
| Apr 6, 2026 | C · Potential for minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Jan 28, 2025 | E · Potential for more than minimal harm, pattern | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Jan 28, 2025 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Jan 28, 2025 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jan 28, 2025 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Jan 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
| Oct 31, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 31, 2023 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Oct 31, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Oct 31, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Oct 31, 2023 | B · Potential for minimal harm, pattern | The facility did not follow the rules about disclosing who owns it, or did not tell the state agency about changes in ownership or key administrative staff. · F-0844 |
| Oct 31, 2023 | B · Potential for minimal harm, pattern | The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location. · F-0848 |
Citations from standard inspections decreased between the last two inspection cycles (5 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | F |
| 2025 | 5 | 0 | E |
| 2026 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.52 | 3.89 | 3.95 | top 15% in Massachusetts; top 23% in the U.S. |
| Registered Nurse hours | 0.63 | 0.65 | 0.69 | top 43% in Massachusetts; top 45% in the U.S. |
| Weekend total nurse staffing | 3.63 | 3.51 | 3.50 | top 33% in Massachusetts; top 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.46 | 0.48 | bottom 49% in Massachusetts; top 48% in the U.S. |
| Total nursing staff turnover (%) | 76.2 | 38.2 | 45.8 | bottom 1% in Massachusetts; bottom 3% in the U.S. |
| RN turnover (%) | 62.5 | 42.6 | 42.9 | bottom 17% in Massachusetts; bottom 19% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.12, RN 0.71, weekend 4.11.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.12 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Webster Park Rehabilitation and Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Al-Madi, Sami | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/29/2021 |
| Al-Madi, Sami | Individual | Corporate Director | NOT APPLICABLE | 11/29/2021 |
| Peoples United Bank | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 12/10/2018 |
| Posen, Mindee | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
All 4 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Marquis Health Services — 87 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 86 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Southshore Health Care Center | 0.4 mi | Rockland, MA | ★☆☆☆☆ | 1/5 | |
| Dwyer Home | 2.5 mi | Weymouth, MA | ★★★★★ | 5/5 | |
| Southwood at Norwell Nursing Ctr | 2.8 mi | Norwell, MA | ★★★★★ | 5/5 | |
| Colony Center for Health and Rehabilitation | 2.9 mi | Abington, MA | ★☆☆☆☆ | 1/5 | |
| Queen Anne Nursing Home, INC | 3.1 mi | Hingham, MA | ★★★★★ | 5/5 | |
| Royal Norwell Nursing & Rehabilitation Center LLC | 3.3 mi | Norwell, MA | ★★★☆☆ | 3/5 | |
| Linden Ponds | 4.1 mi | Hingham, MA | ★★★★☆ | 3/5 | |
| Care One at Weymouth | 4.6 mi | Weymouth, MA | ★★☆☆☆ | 2/5 | |
| Champion Rehabilitation and Nursing Center | 5.0 mi | Brockton, MA | ★★☆☆☆ | 3/5 | |
| St Joseph Manor Health Care INC | 5.8 mi | Brockton, MA | ★★★★☆ | 4/5 | |
| Alliance Health at Braintree | 5.8 mi | Braintree, MA | ★★★★★ | 5/5 | |
| The Guardian Center | 6.1 mi | Brockton, MA | ★☆☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Plymouth, MA — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225184.
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