How to file a complaint about care →
No fines or payment denials in the published 3-year window.
5911 Snow Hill Road, Ooltewah, TN 37363 (opens Google Maps) · Hamilton County · (423) 531-0600· 120 certified beds · avg 77 residents/day · certified since Apr 30, 2013 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. F-0842
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Dec 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 14, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Sep 25, 2019 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Sep 26, 2018 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Sep 26, 2018 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 2 | 0 | D |
| 2019 | 1 | 0 | D |
| 2022 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Tennessee avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.78 | 3.62 | 3.95 | top 31% in Tennessee; top 50% in the U.S. |
| Registered Nurse hours | 0.95 | 0.57 | 0.69 | top 7% in Tennessee; top 18% in the U.S. |
| Weekend total nurse staffing | 3.06 | 3.15 | 3.50 | top 48% in Tennessee; bottom 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.61 | 0.39 | 0.48 | top 11% in Tennessee; top 22% in the U.S. |
| Total nursing staff turnover (%) | 51.1 | 48.9 | 45.8 | bottom 47% in Tennessee; bottom 34% in the U.S. |
| RN turnover (%) | 43.5 | 43.2 | 42.9 | bottom 46% in Tennessee; bottom 46% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.25, RN 1.06, weekend 3.44.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.25 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Life Care Center of Ooltewah. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Developers Investment Company INC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/31/1991 |
| Preston, Forrest | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/31/1991 |
| Borja, Ashley | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/16/2020 |
| Borja, Ashley | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/16/2020 |
| Borja, Ashley | Individual | ADP of the SNF | NOT APPLICABLE | 03/10/2025 |
| Cross, Cindy | Individual | Corporate Officer | NOT APPLICABLE | 03/08/2012 |
| Developers Investment Company INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/07/2013 |
| Fletcher, Todd | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/13/2024 |
| Henry, Terry | Individual | Corporate Officer | NOT APPLICABLE | 03/08/2012 |
| Lay, Lisa | Individual | Corporate Director | NOT APPLICABLE | 04/24/2017 |
| Lay, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 02/09/2018 |
| Life Care Affiliates II | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/31/1991 |
| Life Care Affiliates II | Organization | General Partnership Interest | NOT APPLICABLE | 12/31/1991 |
| Life Care Affiliates II | Organization | ADP of the SNF | NOT APPLICABLE | 03/16/2012 |
| Life Care Centers of America, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/08/2012 |
| Life Care Centers of America, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/10/2025 |
| Murphy, Joshua | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/16/2021 |
| Murphy, Joshua | Individual | ADP of the SNF | NOT APPLICABLE | 03/10/2025 |
| Ooltewah Medical Investors LP | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/07/2013 |
| Ooltewah Medical Investors LP | Organization | ADP of the SNF | NOT APPLICABLE | 03/16/2012 |
Showing 20 of 31 parties CMS has on file for this facility; 11 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Life Care Centers of America — 194 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 193 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Life Care Center of Collegedale | 3.0 mi | Collegedale, TN | ★★★★☆ | 3/5 | |
| Chattanooga Health and Rehab Center | 4.3 mi | Chattanooga, TN | ★☆☆☆☆ | 2/5 | |
| The Health Center at Standifer Place | 4.8 mi | Chattanooga, TN | ★★★★☆ | 4/5 | |
| Tennessee State Veterans Home- Cleveland | 10.1 mi | Cleveland, TN | ★★☆☆☆ | 2/5 | abuse |
| Life Care Center of Hixson | 10.1 mi | Hixson, TN | ★☆☆☆☆ | 1/5 | |
| Life Care Center of East Ridge | 10.6 mi | Chattanooga, TN | ★★★☆☆ | 3/5 | |
| NHC Healthcare, Chattanooga | 11.5 mi | Chattanooga, TN | ★★★★☆ | 3/5 | |
| Soddy-Daisy Health Care Center | 11.7 mi | Soddy-Daisy, TN | ★★★☆☆ | 3/5 | |
| Life Care Center of Cleveland | 12.6 mi | Cleveland, TN | ★★☆☆☆ | 2/5 | |
| Signature Healthcare of Cleveland | 12.7 mi | Cleveland, TN | ★★★☆☆ | 2/5 | |
| Bradley Health Care & Rehab | 12.9 mi | Cleveland, TN | ★☆☆☆☆ | 2/5 | |
| Siskin Subacute West | 13.4 mi | Chattanooga, TN | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Hamilton, TN — 11 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 445511.
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