How to file a complaint about care →
No fines or payment denials in the published 3-year window.
8275 Highway 165, Pollock, LA 71467 (opens Google Maps) · Grant County · (318) 765-3557· 103 certified beds · avg 88 residents/day · certified since Feb 13, 1990 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: LEGACY NURSING & REHABILITATION (9 facilities, chain avg rating 1.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. F-0677
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 1, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Oct 1, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Oct 1, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Oct 1, 2025 | D · Potential for more than minimal harm, isolated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605 |
| Oct 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Oct 1, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. · F-0744 |
| Aug 25, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. · from a complaint · F-0744 |
| Apr 2, 2025 | E · Potential for more than minimal harm, pattern | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657 |
| Apr 2, 2025 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Apr 2, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Apr 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Nov 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695 |
| Jul 24, 2024 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Jul 24, 2024 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Jul 24, 2024 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
| Jul 24, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| May 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| May 15, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725 |
| Feb 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| May 17, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| May 17, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 7).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | E |
| 2024 | 10 | 0 | E |
| 2025 | 12 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.59 | 4.04 | 3.95 | bottom 29% in Louisiana; bottom 41% in the U.S. |
| Registered Nurse hours | 0.20 | 0.32 | 0.69 | bottom 27% in Louisiana; bottom 2% in the U.S. |
| Weekend total nurse staffing | 2.94 | 3.45 | 3.50 | bottom 25% in Louisiana; bottom 28% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.10 | 0.20 | 0.48 | bottom 15% in Louisiana; bottom 1% in the U.S. |
| Total nursing staff turnover (%) | 53.9 | 47.6 | 45.8 | bottom 28% in Louisiana; bottom 27% in the U.S. |
| RN turnover (%) | 50.0 | 41.6 | 42.9 | bottom 40% in Louisiana; bottom 39% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.20, weekend 2.91.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.55 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Legacy Nursing and Rehabilitation of Pollock. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Pollock Opco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2024 |
| Dgprejean, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Gum, John | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Gum, Victor | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Gum, Victor | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Holyfield, Myles | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Jdgum, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| LP2 Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Mylesh, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Nugent, Debbie | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Nugent, Debbie | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Pollock Opco LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Pollock Opco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Prejean, Danielle | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Smith, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/12/2016 |
| Smith, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 01/12/2016 |
| VDG LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
All 17 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Legacy Nursing & Rehabilitation — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Tioga Community Care Center | 8.4 mi | Pineville, LA | ★★☆☆☆ | 3/5 | |
| The Oaks Care Center | 10.3 mi | Pineville, LA | ★★★★☆ | 5/5 | |
| Hilltop Nursing & Rehabilitation Center | 12.0 mi | Pineville, LA | ★☆☆☆☆ | 1/5 | abuse |
| Matthews Memorial Health Care Center | 13.9 mi | Alexandria, LA | ★★☆☆☆ | 2/5 | |
| Legacy Nursing at St. Christina | 14.0 mi | Pineville, LA | ★☆☆☆☆ | 1/5 | abuse |
| Lexington House | 15.3 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| Colfax Nursing and Rehab, LLC | 16.3 mi | Colfax, LA | ★☆☆☆☆ | 1/5 | |
| The Summit | 16.4 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| Belle Grande Nursing and Rehabilitation Center | 17.1 mi | Alexandria, LA | ★★★☆☆ | 3/5 | |
| Regency House of Alexandria | 17.3 mi | Alexandria, LA | ★☆☆☆☆ | 2/5 | |
| Lasalle Nursing Home | 19.5 mi | Jena, LA | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 195249.
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