Kensington Health and Rehabilitation

Name: Kensington Health and Rehabilitation
Address: 550 CONGRESS STREET, Mobile, AL, 36603, US
Telephone: 2514335471

550 Congress Street, Mobile, AL 36603 · Mobile County · 120 certified beds · avg 110 residents/day · certified since Jan 25, 1995

Part of chain: WELLINGTON HEALTH CARE SERVICES (14 facilities, chain avg rating 1.9★)

5/5

Health inspection rating (on-site)

Serious findings on record

$4,558

Fines, last 3 years

4.04

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 18, 2022	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Feb 18, 2022	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jul 11, 2019	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jul 11, 2019	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 11, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jul 11, 2019	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jul 11, 2019	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 11, 2019	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 11, 2019	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2019	7	0	D
2022	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $4,558.

Date	Type	Amount / length
Feb 6, 2024	Fine	$4,558

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Alabama avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.04	4.43	3.95	bottom 28% in Alabama; top 38% in the U.S.
Registered Nurse hours	0.96	0.74	0.69	top 17% in Alabama; top 18% in the U.S.
Weekend total nurse staffing	3.39	3.73	3.50	bottom 27% in Alabama; top 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.62	0.36	0.48	top 9% in Alabama; top 22% in the U.S.
Total nursing staff turnover (%)	36.9	46.9	45.8	top 22% in Alabama; top 29% in the U.S.
RN turnover (%)	28.6	39.5	42.9	top 34% in Alabama; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.64, RN 0.86, weekend 3.05. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Wellington Healthcare Services LP	Organization	5% or Greater Direct Ownership Interest	100%	06/01/1999
Bailey, Teresa	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/2023
Elkins Road Associates LLC	Organization	General Partnership Interest	NOT APPLICABLE	06/01/1999
Kelman, Moshe	Individual	Corporate Officer	NOT APPLICABLE	07/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Allen Health and Rehabilitation	1.6 mi	Mobile, AL	★★★☆☆	3/5
Little Sisters of the Poor Sacred Heart Residence	1.8 mi	Mobile, AL	★★★★★	5/5
Camellia Health and Rehabilitation Center	1.9 mi	Mobile, AL	★★★☆☆	3/5
Twin Oaks Rehabilitation and Healthcare Center	2.0 mi	Mobile, AL	★★★★☆	4/5
Ashland Place Health and Rehabilitation, LLC	2.2 mi	Mobile, AL	★★★☆☆	3/5
Palm Gardens Health and Rehabilitation, LLC	3.0 mi	Mobile, AL	★★★★★	5/5
Crowne Health Care of Mobile	4.2 mi	Mobile, AL	★★★☆☆	3/5
Crowne Health Care of Springhill	4.9 mi	Mobile, AL	★★★★★	4/5
Springhill Senior Residence	5.1 mi	Mobile, AL	★★★★☆	4/5
Pine Haven Rehabilitation and Wellness Center	6.6 mi	Eight Mile, AL	★★☆☆☆	2/5
Lynwood Rehabilitation and Healthcare Center	7.0 mi	Mobile, AL	★★☆☆☆	2/5
Willowbrooke Ct Skilled Care Ctr Westminster VLG	8.2 mi	Spanish Fort, AL	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Mobile →

Facility data as of CMS processing date 2026-08-01. CCN 015429.

The Care File

Visit checklist — Kensington Health and Rehabilitation

550 Congress Street, Mobile, AL 36603 · 2514335471

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $4,558

Questions for the administrator:

☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 015429 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)