Pine Haven Rehabilitation and Wellness Center

Name: Pine Haven Rehabilitation and Wellness Center
Address: 4525 ST STEPHENS ROAD, Eight Mile, AL, 36613, US
Telephone: 2514520996

4525 St Stephens Road, Eight Mile, AL 36613 · Mobile County · 172 certified beds · avg 146 residents/day · certified since May 1, 1978

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.27

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 31, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Oct 19, 2022	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Oct 19, 2022	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Oct 19, 2022	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Oct 19, 2022	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 19, 2022	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Oct 19, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 19, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 19, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 19, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jun 8, 2021	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 8, 2021	F · Potential for harm, facility-wide	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Jun 8, 2021	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 8, 2021	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 8, 2021	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 8, 2021	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jun 8, 2021	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Apr 11, 2019	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Apr 11, 2019	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Apr 11, 2019	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Apr 11, 2019	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Apr 11, 2019	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Apr 11, 2019	D · Potential for harm, one-off	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Apr 11, 2019	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 11, 2019	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 9).

Year	Citations	Worst severity that year
2019	8	D
2021	7	F
2022	9	E
2024	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Alabama avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.27	4.43	3.95	bottom 39% in Alabama; top 30% in the U.S.
Registered Nurse hours	0.52	0.74	0.69	bottom 16% in Alabama; bottom 41% in the U.S.
Weekend total nurse staffing	3.65	3.73	3.50	bottom 44% in Alabama; top 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.40	0.36	0.48	top 34% in Alabama; top 49% in the U.S.
Total nursing staff turnover (%)	45.7	46.9	45.8	top 45% in Alabama; bottom 48% in the U.S.
RN turnover (%)	21.4	39.5	42.9	top 17% in Alabama; top 16% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.44, weekend 3.07. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Individual · changed ownership in the last 12 months

Owner / manager	Type	Role	Stake	Since
Alabama Seven SNF Opco Holdings LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	11/01/2025
Apfel, Stephen	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
CCG Alabama Opco Holdings LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Doros Generation Trust U/A/D 1/3/12	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Gefen Al Seven Opco Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	25%	11/01/2025
Gefen NG Trust	Organization	5% or Greater Indirect Ownership Interest	24%	11/01/2025
GPN Family Trust U/A/D 4/28/08	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Herz, Yehuda	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Kaplan, Mordechai	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Rosenblum, Yitzchak	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Shibe, Ben	Individual	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Ushcg Al Seven Operations Holdings LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Yehuda Herz 2025 NG Family Trust	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Yh Al 7 Operations Holdings LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/01/2025
Apfel, Stephen	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/01/2025
Apfel, Stephen	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2025
Apfel, Stephen	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2025
Carleton, Althia	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2025
Carleton, Althia	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2025
CCG Alabama Consulting Holdings LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Twin Oaks Rehabilitation and Healthcare Center	4.5 mi	Mobile, AL	★★★★☆	4/5
Palm Gardens Health and Rehabilitation, LLC	4.8 mi	Mobile, AL	★★★★★	5/5
Crowne Health Care of Springhill	5.4 mi	Mobile, AL	★★★★★	4/5
Springhill Senior Residence	5.4 mi	Mobile, AL	★★★★☆	4/5
Ashland Place Health and Rehabilitation, LLC	5.5 mi	Mobile, AL	★★★☆☆	3/5
Camellia Health and Rehabilitation Center	5.6 mi	Mobile, AL	★★★☆☆	3/5
Little Sisters of the Poor Sacred Heart Residence	6.2 mi	Mobile, AL	★★★★★	5/5
Kensington Health and Rehabilitation	6.6 mi	Mobile, AL	★★★★★	5/5
Allen Health and Rehabilitation	7.7 mi	Mobile, AL	★★★☆☆	3/5
Crowne Health Care of Mobile	7.8 mi	Mobile, AL	★★★☆☆	3/5
Gulf Coast Health and Rehabilitation, LLC	8.8 mi	Mobile, AL	★★☆☆☆	2/5
Lynwood Rehabilitation and Healthcare Center	9.5 mi	Mobile, AL	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Eight Mile →

Facility data as of CMS processing date 2026-08-01. CCN 015183.

The Care File

Visit checklist — Pine Haven Rehabilitation and Wellness Center

4525 St Stephens Road, Eight Mile, AL 36613 · 2514520996

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 015183 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)