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Twin Oaks Rehabilitation and Healthcare Center
857 Crawford Lane, Mobile, AL 36617 (opens Google Maps) · Mobile County · (251) 476-3420· 131 certified beds · avg 124 residents/day · certified since Jan 1, 1978 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: BALL HEALTHCARE SERVICES (9 facilities, chain avg rating 2.4★)
4/5
Health inspection rating (on-site)
inspected Oct 26, 2023
1
Serious findings on record
most recent Nov 2, 2019
$0
Fines, last 3 years
3.52
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, isolated · Nov 2, 2019 · F-0880
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
▲ Immediate jeopardy, isolated · Nov 2, 2019 · F-0880
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Why it matters: Weak infection control lets illnesses like flu, COVID-19, and drug-resistant infections spread quickly among vulnerable residents.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Nov 25, 2019 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
View all 6 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 26, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 26, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 5, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Nov 2, 2019 | ▲ J · Immediate jeopardy, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 2, 2019 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 2, 2019 | D · Potential for more than minimal harm, isolated | The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention. · F-0947 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
All citationsSerious citations (G–L)
2019
All citations: 3
Serious citations (G–L): 1
2021
All citations: 1
Serious citations (G–L): 0
2023
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 1 | J ▲ |
| 2021 | 1 | 0 | D |
| 2023 | 2 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityAlabama averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.52
Alabama average: 4.43
U.S. average: 3.95
Registered Nurse hours
This facility: 0.56
Alabama average: 0.74
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.74
Alabama average: 3.73
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Alabama avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.52 | 4.43 | 3.95 | bottom 9% in Alabama; bottom 38% in the U.S. |
| Registered Nurse hours | 0.56 | 0.74 | 0.69 | bottom 23% in Alabama; bottom 46% in the U.S. |
| Weekend total nurse staffing | 2.74 | 3.73 | 3.50 | bottom 3% in Alabama; bottom 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.21 | 0.36 | 0.48 | bottom 16% in Alabama; bottom 14% in the U.S. |
| Total nursing staff turnover (%) | 34.0 | 46.9 | 45.8 | top 12% in Alabama; top 22% in the U.S. |
| RN turnover (%) | 23.1 | 39.5 | 42.9 | top 22% in Alabama; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.37, RN 0.53, weekend 2.62.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.37 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Twin Oaks Rehabilitation and Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ball, Clarence | Individual | 5% or Greater Direct Ownership Interest | 100% | 07/01/2003 |
| Ball Healthcare INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2003 |
| Ball Healthcare Service, INC | Organization | ADP of the SNF | NOT APPLICABLE | 04/10/2025 |
| Ball, Clarence | Individual | Corporate Director | NOT APPLICABLE | 07/11/2003 |
| Ball, Clarence | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 04/01/2026 |
| Bryant, Lakeisha | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/07/2014 |
| Hall, Matthew | Individual | Corporate Officer | NOT APPLICABLE | 09/16/2014 |
| Hall, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2014 |
| King, Lawrence | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2019 |
| King, Lawrence | Individual | ADP of the SNF | NOT APPLICABLE | 07/21/2025 |
| Stone, Herbert | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/13/2013 |
| Stone, Herbert | Individual | ADP of the SNF | NOT APPLICABLE | 03/13/2013 |
All 12 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Ball Healthcare Services — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Arlington Rehabilitation & Healthcare Center — Birmingham, AL · overall 4/5
- Cherry Hill Rehabilitation & Healthcare Center — Birmingham, AL · overall 2/5
- Lighthouse Rehabilitation & Healthcare Center — Selma, AL · overall 2/5abuse
- Magnolia Haven Health and Rehabilitation Center — Tuskegee, AL · overall 1/5
- Monroe Manor Health & Rehabilitation Center — Monroeville, AL · overall 1/5
- Orchard Rehabilitation & Healthcare Center — Hayneville, AL · overall 4/5
- Roanoke Rehabilitation & Healthcare Center — Roanoke, AL · overall 2/5
- Robertsdale Rehabilitation & Healthcare Ctr — Robertsdale, AL · overall 2/5
Listed by state, then facility name — not a ranking.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What specific training do your nurse aides complete in dementia care and abuse prevention, and how often is it refreshed?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Alabama midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 18 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Camellia Health and Rehabilitation Center | 1.8 mi | Mobile, AL | ★★★☆☆ | 3/5 | |
| Ashland Place Health and Rehabilitation, LLC | 2.0 mi | Mobile, AL | ★★★☆☆ | 3/5 | |
| Kensington Health and Rehabilitation | 2.0 mi | Mobile, AL | ★★★★★ | 5/5 | |
| Palm Gardens Health and Rehabilitation, LLC | 2.1 mi | Mobile, AL | ★★★★★ | 5/5 | |
| Little Sisters of the Poor Sacred Heart Residence | 2.3 mi | Mobile, AL | ★★★★★ | 5/5 | |
| Allen Health and Rehabilitation | 3.4 mi | Mobile, AL | ★★★☆☆ | 3/5 | |
| Crowne Health Care of Springhill | 4.1 mi | Mobile, AL | ★★★★★ | 4/5 | |
| Springhill Senior Residence | 4.3 mi | Mobile, AL | ★★★★☆ | 4/5 | |
| Pine Haven Rehabilitation and Wellness Center | 4.5 mi | Eight Mile, AL | ★★☆☆☆ | 2/5 | |
| Crowne Health Care of Mobile | 4.7 mi | Mobile, AL | ★★★☆☆ | 3/5 | |
| Lynwood Rehabilitation and Healthcare Center | 7.3 mi | Mobile, AL | ★★☆☆☆ | 2/5 | |
| Knollwood Healthcare | 8.7 mi | Mobile, AL | —/5 | SFF |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Mobile, AL — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Crowne Health Care of Citronelle — Citronelle, AL · overall 5/5
- Greenway Health and Rehabilitation Center, LLC — Grand Bay, AL · overall 1/5
- Gulf Coast Health and Rehabilitation, LLC — Mobile, AL · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 015211.