Keene Center, Genesis Healthcare

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.33, RN 0.69, weekend 2.89.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.33 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 19 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Genesis Healthcare — 184 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Laconia Rehabilitation Center — Laconia, NH · overall 3/5
• Lebanon Center, Genesis Healthcare — Lebanon, NH · overall 1/5SFF
• Mountain Ridge Center, Genesis Healthcare — Franklin, NH · overall 1/5SFF
• Oceanside Skilled Nursing and Rehabilitation — Hampton, NH · overall 1/5
• Pheasant Wood Center — Peterborough, NH · overall 2/5
• Ridgewood Center, Genesis Healthcare — Bedford, NH · overall 2/5
• Rochester Manor — Rochester, NH · overall 2/5
• Accelerate Skilled Nursing and Rehab Piscataway — Piscataway, NJ · overall 2/5abuseSFF

Listed by state, then facility name — not a ranking. Showing 8 of the 183 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
• "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the New Hampshire midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 19 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Keene →