Pine Heights at Brattleboro Center for Nursing & R

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.75, RN 0.69, weekend 3.30.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.75 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Showing 20 of 65 parties CMS has on file for this facility; 45 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain National Health Care Associates — 42 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• The Pines at Rutland Center for Nursing & Rehabili — Rutland, VT · overall 4/5
• Beacon Brook Center for Health & Rehabilitation — Naugatuck, CT · overall 2/5
• Bethel Health Care Center — Bethel, CT · overall 4/5
• Bloomfield Center for Nursing & Rehabilitation — Bloomfield, CT · overall 2/5abuse
• Cambridge Health and Rehabilitation Center — Fairfield, CT · overall 3/5
• Evergreen Center for Health & Rehabilitation — Stafford Springs, CT · overall 3/5
• Glastonbury Center for Health & Rehabilitation — Glastonbury, CT · overall 3/5
• Hebrew Center for Health and Rehabilitation — West Hartford, CT · overall 3/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 41 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "How often do you evaluate your nurse aides and what ongoing training do they receive?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Vermont midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 36% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 65 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Brattleboro →