Jaffrey Rehabilitation and Nursing Center

Name: Jaffrey Rehabilitation and Nursing Center
Address: 20 PLANTATION DRIVE, Jaffrey, NH, 03452, US
Telephone: 6035328762

20 Plantation Drive, Jaffrey, NH 03452 · Cheshire County · 83 certified beds · avg 76 residents/day · certified since Apr 1, 1996

Part of chain: EPHRAM LAHASKY (22 facilities, chain avg rating 1.8★)

1/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.69

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 21, 2026	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 21, 2026	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
May 21, 2026	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
May 21, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 21, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 21, 2026	D · Potential for harm, one-off	The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs.
May 21, 2026	B · Minimal risk, repeated	The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies.
Apr 16, 2025	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Apr 16, 2025	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Apr 16, 2025	E · Potential for harm, repeated	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Apr 16, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Apr 16, 2025	D · Potential for harm, one-off	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Apr 16, 2025	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 26, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 26, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 26, 2024	E · Potential for harm, repeated	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Apr 26, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 26, 2024	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 7).

Year	Citations	Worst severity that year
2024	5	E
2025	9	F
2026	7	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Hampshire avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.69	4.11	3.95	bottom 3% in New Hampshire; bottom 6% in the U.S.
Registered Nurse hours	0.64	0.82	0.69	bottom 29% in New Hampshire; top 44% in the U.S.
Weekend total nurse staffing	2.52	3.67	3.50	bottom 4% in New Hampshire; bottom 10% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.68	0.55	0.48	top 24% in New Hampshire; top 17% in the U.S.
Total nursing staff turnover (%)	39.7	44.1	45.8	top 32% in New Hampshire; top 35% in the U.S.
RN turnover (%)	36.8	40.9	42.9	top 42% in New Hampshire; top 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.41, RN 0.81, weekend 3.20. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Dragon, Jessica	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/11/2024
Dragon, Jessica	Individual	Operational/Managerial Control	NOT APPLICABLE	11/11/2024
Dragon, Jessica	Individual	ADP of the SNF	NOT APPLICABLE	04/08/2025
Majekodunmi, Akindele	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Majekodunmi, Akindele	Individual	ADP of the SNF	NOT APPLICABLE	07/28/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you explain health changes and treatment options to residents and their families?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can I see a sample menu, and how do you handle special diets like low-sodium or diabetic meals?"
"How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
"How many hours a day is a registered nurse physically in the building, including weekends?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Pheasant Wood Center	8.0 mi	Peterborough, NH	★★☆☆☆	2/5
Alliance Health at Baldwinville	13.7 mi	Baldwinville, MA	★★★★☆	4/5
Alpine Healthcare Center	15.9 mi	Keene, NH	★☆☆☆☆	1/5
Wachusett Manor	16.2 mi	Gardner, MA	★★★☆☆	3/5
Gardner Rehabilitation and Nursing Center	16.4 mi	Gardner, MA	★★☆☆☆	2/5
Langdon Place of Keene	16.8 mi	Keene, NH	★★★★★	5/5
Highlands, the	17.6 mi	Fitchburg, MA	★★★☆☆	3/5
Crestwood Center	17.7 mi	Milford, NH	★★★★☆	3/5
Keene Center, Genesis Healthcare	17.8 mi	Keene, NH	★★★☆☆	3/5
The Elms Center	18.0 mi	Milford, NH	★★☆☆☆	3/5
Fitchburg Healthcare	18.1 mi	Fitchburg, MA	★☆☆☆☆	1/5
Applewood Center	19.2 mi	Winchester, NH	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Jaffrey →

Facility data as of CMS processing date 2026-08-01. CCN 305072.

The Care File

Visit checklist — Jaffrey Rehabilitation and Nursing Center

20 Plantation Drive, Jaffrey, NH 03452 · 6035328762

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you explain health changes and treatment options to residents and their families?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can I see a sample menu, and how do you handle special diets like low-sodium or diabetic meals?"
☐ "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
☐ "How many hours a day is a registered nurse physically in the building, including weekends?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 305072 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)