New Horizons Habersham
105 Habersham Terrace Gardens, Demorest, GA 30535 · Habersham County · 84 certified beds · avg 63 residents/day · certified since Mar 6, 1969
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 21, 2026 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 21, 2026 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| May 21, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 21, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Dec 12, 2024 | E · Potential for harm, repeated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Dec 12, 2024 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Dec 12, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Dec 12, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Dec 12, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 28, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 28, 2022 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Aug 28, 2022 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 28, 2022 | E · Potential for harm, repeated | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Aug 28, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 28, 2022 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Aug 28, 2022 | D · Potential for harm, one-off | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Aug 28, 2022 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 8 | 0 | F |
| 2024 | 5 | 0 | E |
| 2026 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.66 | 3.54 | 3.95 | top 38% in Georgia; bottom 44% in the U.S. |
| Registered Nurse hours | 0.46 | 0.50 | 0.69 | top 50% in Georgia; bottom 31% in the U.S. |
| Weekend total nurse staffing | 3.22 | 3.09 | 3.50 | top 34% in Georgia; bottom 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.35 | 0.48 | bottom 39% in Georgia; bottom 22% in the U.S. |
| Total nursing staff turnover (%) | 32.7 | 46.0 | 45.8 | top 15% in Georgia; top 19% in the U.S. |
| RN turnover (%) | 37.5 | 44.5 | 42.9 | top 37% in Georgia; top 42% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 0.40, weekend 2.85. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Aggarwal, Deepak | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Bailes, Esther | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/01/2023 |
| Barnes, Glennis | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Burrell, Carol | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Coyle, Mary | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Dave, Mohak | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Green, Cynthia | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Hawkins, Benjamin | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Keener, Jack | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Moss, Phillippa | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Ours, Greg | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Price, William | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Puryear, Brad | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Steines, Brian | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Wallace, Jacquelyn | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Wayne, Alexander | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Whitehead, Richard | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Wilheit, Philip | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pruitthealth - Scenic View | 6.7 mi | Baldwin, GA | ★★★★★ | 5/5 | |
| Gateway Health and Rehab | 10.7 mi | Cleveland, GA | ★★★★☆ | 5/5 | |
| Friendship Health and Rehab | 13.1 mi | Cleveland, GA | ★★★★★ | 5/5 | |
| Pruitthealth - Toccoa | 13.8 mi | Toccoa, GA | ★☆☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115099.