Michigan ›Kalamazoo

Friendship Village

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1400 N Drake Rd, Kalamazoo, MI 49006 (opens Google Maps) · Kalamazoo County · (269) 381-0560· 57 certified beds · avg 42 residents/day · certified since Mar 1, 1976 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)

5/5
Health inspection rating (on-site)
inspected Apr 2, 2026
0
Serious findings on record
$0
Fines, last 3 years
6.40
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657

  2. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  3. D · Potential for more than minimal harm, isolated

    The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550

View all 16 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 2, 2026D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Apr 2, 2026D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jan 23, 2025D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Feb 29, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Feb 29, 2024F · Potential for more than minimal harm, widespreadThe facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · F-0851
Feb 29, 2024E · Potential for more than minimal harm, patternThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Feb 29, 2024E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Feb 29, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Feb 29, 2024D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Feb 29, 2024D · Potential for more than minimal harm, isolatedThe facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2024
All citations: 7
Serious citations (G–L): 0
2025
All citations: 7
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202470F
202570D
202620D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMichigan averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 6.40
Michigan average: 4.32
U.S. average: 3.95
Registered Nurse hours
This facility: 2.03
Michigan average: 0.84
U.S. average: 0.69
Weekend total nurse staffing
This facility: 5.55
Michigan average: 3.79
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMichigan avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)6.404.323.95top 3% in Michigan; top 3% in the U.S.
Registered Nurse hours2.030.840.69top 2% in Michigan; top 2% in the U.S.
Weekend total nurse staffing5.553.793.50top 4% in Michigan; top 3% in the U.S.
Weekend RN hours (not acuity-adjusted)1.220.490.48top 4% in Michigan; top 3% in the U.S.
Total nursing staff turnover (%)20.044.145.8top 2% in Michigan; top 3% in the U.S.
RN turnover (%)13.339.242.9top 8% in Michigan; top 7% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.91, RN 1.87, weekend 5.12.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.91 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 2/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Friendship Village. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Breyfogle, KathyIndividualCorporate DirectorNOT APPLICABLE10/01/2017
Breyfogle, KathyIndividualCorporate OfficerNOT APPLICABLE03/01/2020
Cain, TimothyIndividualOperational/Managerial ControlNOT APPLICABLE10/02/2022
Carriveau, LisaIndividualCorporate DirectorNOT APPLICABLE10/01/2022
Charles, NancyIndividualCorporate DirectorNOT APPLICABLE10/01/2024
Gibb, TylerIndividualCorporate DirectorNOT APPLICABLE10/01/2022
Greschak, KennethIndividualCorporate DirectorNOT APPLICABLE11/01/2024
Hamilton, EanIndividualCorporate OfficerNOT APPLICABLE10/01/2022
Hinman, DawnannIndividualCorporate DirectorNOT APPLICABLE10/01/2024
Hurwitz, SheraleeIndividualCorporate DirectorNOT APPLICABLE10/01/2024
Kurth, RichardIndividualCorporate DirectorNOT APPLICABLE10/01/2017
Life Care Services LLCOrganizationOperational/Managerial ControlNOT APPLICABLE09/30/2022
Life Care Services LLCOrganizationADP of the SNFNOT APPLICABLE04/11/2025
Martin, VictoriaIndividualCorporate DirectorNOT APPLICABLE10/01/2017
Martin, VictoriaIndividualCorporate OfficerNOT APPLICABLE10/01/2017
McDonald, ToddIndividualCorporate DirectorNOT APPLICABLE10/01/2015
McDonald, ToddIndividualCorporate OfficerNOT APPLICABLE03/01/2020
Oprescu, NicoaraIndividualOperational/Managerial ControlNOT APPLICABLE02/27/2012
Oprescu, NicoaraIndividualADP of the SNFNOT APPLICABLE04/11/2025
Riser, DavidIndividualOperational/Managerial ControlNOT APPLICABLE12/01/2023

Showing 20 of 27 parties CMS has on file for this facility; 7 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Life Care Services — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
  • "Can you show me an example care plan, and how are families included when it's created and updated?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "How do you keep residents' medical records accurate, complete, and secure?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 20% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 27 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 13 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Medilodge of Westwood0.8 miKalamazoo, MI★☆☆☆☆1/5
Medilodge of Kalamazoo2.2 miKalamazoo, MI★★☆☆☆2/5
Harold and Grace Upjohn Community Care Center4.8 miKalamazoo, MI★☆☆☆☆1/5
Villa at Borgess Place5.5 miKalamazoo, MI★★☆☆☆1/5
Alamo Cove Rehab and Nursing Center6.7 miKalamazoo, MI★☆☆☆☆1/5SFF
Medilodge of Portage7.7 miPortage, MI★★★☆☆2/5
Bronson Commons8.2 miMattawan, MI★★★☆☆2/5
Plainwell Pines Nursing and Rehabilitation Communi8.5 miPlainwell, MI★★☆☆☆1/5abuse
Life Care Center of Plainwell9.4 miPlainwell, MI★☆☆☆☆1/5
The Laurels of Galesburg11.2 miGalesburg, MI★☆☆☆☆1/5
Ely Manor18.4 miAllegan, MI★☆☆☆☆1/5abuseSFF
Allegan County Medical Care Facility19.3 miAllegan, MI★★★★★5/5

Compare this facility with the 3 closest →

All facilities in Kalamazoo →

Facility data as of CMS processing date 2026-08-01. CCN 235248.

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