Medilodge of Kalamazoo

Name: Medilodge of Kalamazoo
Address: 1701 S 11th Street, Kalamazoo, MI, 49009, US
Telephone: 2693752020

1701 S 11th Street, Kalamazoo, MI 49009 · Kalamazoo County · 39 certified beds · avg 37 residents/day · certified since Apr 5, 1976

Part of chain: MEDILODGE (53 facilities, chain avg rating 3.1★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.96

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 11, 2026 · F-0627 · triggered by a complaint

The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.

Why it matters: A rushed or poorly planned move can leave a resident somewhere that can't meet their needs.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 8, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jul 9, 2025 · F-0686

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 29, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · May 23, 2024 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 12, 2024 (Past Non-Compliance)

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 11, 2026	▲ G · Actual harm, one-off	The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. · from a complaint
Jun 11, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint
Jun 11, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Jun 11, 2026	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Jul 9, 2025	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jul 9, 2025	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jul 9, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jul 9, 2025	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Jul 9, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 9, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 14, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Aug 1, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Aug 1, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 23, 2024	▲ G · Actual harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 14, 2023	E · Potential for harm, repeated	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not let a resident or their legal representative see or buy copies of the resident's own records.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 14, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2023	7	0	E
2024	6	1	G ▲
2025	7	1	G ▲
2026	4	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Jul 9, 2025	Payment Denial	9 days from Aug 12, 2025

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.96	4.32	3.95	bottom 41% in Michigan; top 41% in the U.S.
Registered Nurse hours	1.22	0.84	0.69	top 15% in Michigan; top 9% in the U.S.
Weekend total nurse staffing	3.36	3.79	3.50	bottom 29% in Michigan; top 50% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.74	0.49	0.48	top 16% in Michigan; top 14% in the U.S.
Total nursing staff turnover (%)	39.0	44.1	45.8	top 35% in Michigan; top 34% in the U.S.
RN turnover (%)	50.0	39.2	42.9	bottom 32% in Michigan; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.64, RN 1.12, weekend 3.08. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Ark Opco Group, LLC	Organization	5% or Greater Direct Ownership Interest	100%	07/01/2015
B&y Trust	Organization	5% or Greater Indirect Ownership Interest	—	07/01/2015
Cody Healthcare S Corp	Organization	5% or Greater Indirect Ownership Interest	—	07/01/2015
Craig Flashner 2007 Trust	Organization	5% or Greater Indirect Ownership Interest	—	07/01/2015
Flashner, Craig	Individual	Corporate Director	NOT APPLICABLE	07/02/2015
Flashner, Craig	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2015
Kirk, Kristine	Individual	W-2 Managing Employee	NOT APPLICABLE	09/02/2016
Noble Healthcare Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2015
Norcross, Robert	Individual	Contracted Managing Employee	NOT APPLICABLE	07/01/2015
Perlstein, Yitzchok	Individual	Corporate Director	NOT APPLICABLE	07/02/2015
Perlstein, Yitzchok	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2015
Prestige Administrative Services, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2016
Rogers, Stacey	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Friendship Village	2.2 mi	Kalamazoo, MI	★★★★★	5/5
Medilodge of Westwood	3.0 mi	Kalamazoo, MI	★☆☆☆☆	1/5
Harold and Grace Upjohn Community Care Center	4.5 mi	Kalamazoo, MI	★☆☆☆☆	1/5
Medilodge of Portage	6.1 mi	Portage, MI	★★★☆☆	2/5
Villa at Borgess Place	6.6 mi	Kalamazoo, MI	★★☆☆☆	1/5
Bronson Commons	6.7 mi	Mattawan, MI	★★★☆☆	2/5
Alamo Cove Rehab and Nursing Center	8.5 mi	Kalamazoo, MI	★☆☆☆☆	1/5	SFF
Plainwell Pines Nursing and Rehabilitation Communi	10.6 mi	Plainwell, MI	★★☆☆☆	1/5	abuse
Life Care Center of Plainwell	11.6 mi	Plainwell, MI	★☆☆☆☆	1/5
The Laurels of Galesburg	11.8 mi	Galesburg, MI	★☆☆☆☆	1/5
The Orchards at Three Rivers	19.4 mi	Three Rivers, MI	★☆☆☆☆	1/5	SFF
Ely Manor	19.8 mi	Allegan, MI	★☆☆☆☆	1/5	abuseSFF

Compare this facility with the 3 closest →

All facilities in Kalamazoo →

Facility data as of CMS processing date 2026-08-01. CCN 235282.

The Care File

Visit checklist — Medilodge of Kalamazoo

1701 S 11th Street, Kalamazoo, MI 49009 · 2693752020

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Most serious findings on record:

▲ Jun 11, 2026 (F-0627, Actual harm, one-off): The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely.
▲ Jul 9, 2025 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
▲ May 23, 2024 (F-0600, Actual harm, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Questions for the administrator:

☐ "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235282 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)