Friendship Village

Name: Friendship Village
Address: 1400 N Drake Rd, Kalamazoo, MI, 49006, US
Telephone: 2693810560

1400 N Drake Rd, Kalamazoo, MI 49006 · Kalamazoo County · 57 certified beds · avg 42 residents/day · certified since Mar 1, 1976

Part of chain: LIFE CARE SERVICES (43 facilities, chain avg rating 4.1★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

6.40

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 2, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Apr 2, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 23, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jan 23, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jan 23, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jan 23, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 23, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 23, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 23, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 29, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 29, 2024	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Feb 29, 2024	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 29, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 29, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Feb 29, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 29, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 2).

Year	Citations	Worst severity that year
2024	7	F
2025	7	D
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.40	4.32	3.95	top 3% in Michigan; top 3% in the U.S.
Registered Nurse hours	2.03	0.84	0.69	top 2% in Michigan; top 2% in the U.S.
Weekend total nurse staffing	5.55	3.79	3.50	top 4% in Michigan; top 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.22	0.49	0.48	top 4% in Michigan; top 3% in the U.S.
Total nursing staff turnover (%)	20.0	44.1	45.8	top 2% in Michigan; top 3% in the U.S.
RN turnover (%)	13.3	39.2	42.9	top 8% in Michigan; top 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.91, RN 1.87, weekend 5.12. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 2/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Breyfogle, Kathy	Individual	Corporate Director	NOT APPLICABLE	10/01/2017
Breyfogle, Kathy	Individual	Corporate Officer	NOT APPLICABLE	03/01/2020
Cain, Timothy	Individual	Operational/Managerial Control	NOT APPLICABLE	10/02/2022
Carriveau, Lisa	Individual	Corporate Director	NOT APPLICABLE	10/01/2022
Charles, Nancy	Individual	Corporate Director	NOT APPLICABLE	10/01/2024
Gibb, Tyler	Individual	Corporate Director	NOT APPLICABLE	10/01/2022
Greschak, Kenneth	Individual	Corporate Director	NOT APPLICABLE	11/01/2024
Hamilton, Ean	Individual	Corporate Officer	NOT APPLICABLE	10/01/2022
Hinman, Dawnann	Individual	Corporate Director	NOT APPLICABLE	10/01/2024
Hurwitz, Sheralee	Individual	Corporate Director	NOT APPLICABLE	10/01/2024
Kurth, Richard	Individual	Corporate Director	NOT APPLICABLE	10/01/2017
Life Care Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/30/2022
Life Care Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/11/2025
Martin, Victoria	Individual	Corporate Director	NOT APPLICABLE	10/01/2017
Martin, Victoria	Individual	Corporate Officer	NOT APPLICABLE	10/01/2017
McDonald, Todd	Individual	Corporate Director	NOT APPLICABLE	10/01/2015
McDonald, Todd	Individual	Corporate Officer	NOT APPLICABLE	03/01/2020
Oprescu, Nicoara	Individual	Operational/Managerial Control	NOT APPLICABLE	02/27/2012
Oprescu, Nicoara	Individual	ADP of the SNF	NOT APPLICABLE	04/11/2025
Riser, David	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Medilodge of Westwood	0.8 mi	Kalamazoo, MI	★☆☆☆☆	1/5
Medilodge of Kalamazoo	2.2 mi	Kalamazoo, MI	★★☆☆☆	2/5
Harold and Grace Upjohn Community Care Center	4.8 mi	Kalamazoo, MI	★☆☆☆☆	1/5
Villa at Borgess Place	5.5 mi	Kalamazoo, MI	★★☆☆☆	1/5
Alamo Cove Rehab and Nursing Center	6.7 mi	Kalamazoo, MI	★☆☆☆☆	1/5	SFF
Medilodge of Portage	7.7 mi	Portage, MI	★★★☆☆	2/5
Bronson Commons	8.2 mi	Mattawan, MI	★★★☆☆	2/5
Plainwell Pines Nursing and Rehabilitation Communi	8.5 mi	Plainwell, MI	★★☆☆☆	1/5	abuse
Life Care Center of Plainwell	9.4 mi	Plainwell, MI	★☆☆☆☆	1/5
The Laurels of Galesburg	11.2 mi	Galesburg, MI	★☆☆☆☆	1/5
Ely Manor	18.4 mi	Allegan, MI	★☆☆☆☆	1/5	abuseSFF
Allegan County Medical Care Facility	19.3 mi	Allegan, MI	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Kalamazoo →

Facility data as of CMS processing date 2026-08-01. CCN 235248.

The Care File

Visit checklist — Friendship Village

1400 N Drake Rd, Kalamazoo, MI 49006 · 2693810560

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235248 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)