How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.87, weekend 2.98.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.31 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Showing 20 of 46 parties CMS has on file for this facility; 26 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain National Health Care Associates — 42 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Belair Care Center INC — Bellmore, NY · overall 5/5
• Huntington Hills Center for Health and Rehabilitat — Melville, NY · overall 4/5
• The Pines at Catskill Center for Nursing & Rehab — Catskill, NY · overall 2/5
• The Pines at Glens Falls Ctr for Nursing & Rehab — Glens Falls, NY · overall 2/5
• The Pines at Poughkeepsie Ctr for Nursing & Rehab — Poughkeepsie, NY · overall 4/5
• The Pines at Utica Center for Nursing and Rehab — Utica, NY · overall 1/5
• Pine Heights at Brattleboro Center for Nursing & R — Brattleboro, VT · overall 5/5
• The Pines at Rutland Center for Nursing & Rehabili — Rutland, VT · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 41 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
• "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the New Hampshire midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 46 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Dover →