Maine ›Kittery

Durgin Pines

Name: Durgin Pines
Address: 9 LEWIS RD, Kittery, ME, 03904, US
Telephone: 2074399800

9 Lewis Rd, Kittery, ME 03904 · York County · 81 certified beds · avg 74 residents/day · certified since Jan 1, 1993

5/5

Health inspection rating (on-site)

Serious findings on record

$14,434

Fines, last 3 years

4.62

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 12, 2025	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Mar 12, 2025	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 12, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 12, 2025	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 2, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 2, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. · from a complaint
Dec 22, 2023	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 22, 2021	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jul 22, 2021	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jul 22, 2021	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jul 22, 2021	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 4).

Year	Citations	Worst severity that year
2021	4	D
2023	1	D
2024	2	D
2025	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $14,434.

Date	Type	Amount / length
Feb 20, 2024	Fine	$4,178
Jan 30, 2024	Fine	$10,256

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Maine avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.62	4.60	3.95	top 42% in Maine; top 20% in the U.S.
Registered Nurse hours	1.20	1.11	0.69	top 41% in Maine; top 10% in the U.S.
Weekend total nurse staffing	4.47	4.16	3.50	top 28% in Maine; top 12% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.84	0.73	0.48	top 37% in Maine; top 10% in the U.S.
Total nursing staff turnover (%)	46.4	46.7	45.8	top 45% in Maine; bottom 46% in the U.S.
RN turnover (%)	33.3	40.2	42.9	top 30% in Maine; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.07, RN 1.05, weekend 3.94. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Hogan, Joseph	Individual	5% or Greater Direct Ownership Interest	100%	10/18/1998
Belhumeur, Michelle	Individual	Operational/Managerial Control	NOT APPLICABLE	01/03/2022
Belhumeur, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	01/03/2022
Cadigan, Catharine	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2025
Cadigan, Catharine	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2025
Continuum Home Services	Organization	ADP of the SNF	NOT APPLICABLE	04/15/2026
Hogan, Joseph	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/18/1998
Hogan, Joseph	Individual	Corporate Officer	NOT APPLICABLE	10/18/1998
Hogan, Joseph	Individual	ADP of the SNF	NOT APPLICABLE	10/18/1998
Kittery Commons, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/15/2026
Wilday, Roger	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/01/2024
Wilday, Roger	Individual	Corporate Director	NOT APPLICABLE	04/01/2025
Wilday, Roger	Individual	ADP of the SNF	NOT APPLICABLE	09/23/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Edgewood Centre (the)	4.7 mi	Portsmouth, NH	★★★☆☆	3/5
Cedar Healthcare Center	4.8 mi	Portsmouth, NH	★★★★★	5/5
Saint Ann Rehabilitation and Nursing Center	6.6 mi	Dover, NH	★★★★☆	4/5
Langdon Place of Dover	8.3 mi	Dover, NH	★★★★★	4/5
Webster at Rye	8.8 mi	Rye, NH	★★★★☆	4/5
Dover Center for Health & Rehabilitation	10.8 mi	Dover, NH	★★★★☆	4/5
Pinnacle Health & Rehab at N Berwick	12.6 mi	North Berwick, ME	★★★★★	5/5
Riverside Rest Home	13.1 mi	Dover, NH	★★★★★	4/5
Oceanside Skilled Nursing and Rehabilitation	13.4 mi	Hampton, NH	★☆☆☆☆	1/5
Exeter Center	14.2 mi	Exeter, NH	★★★☆☆	3/5
Birch Healthcare Center	16.9 mi	Rochester, NH	★★☆☆☆	3/5
Rochester Manor	17.1 mi	Rochester, NH	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Kittery →

Facility data as of CMS processing date 2026-08-01. CCN 205132.

The Care File

Visit checklist — Durgin Pines

9 Lewis Rd, Kittery, ME 03904 · 2074399800

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $14,434

Questions for the administrator:

☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 205132 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)