Riverside Rest Home
276 County Farm Road, Dover, NH 03820 · Strafford County · 215 certified beds · avg 165 residents/day · certified since Apr 1, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 8, 2026 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Apr 8, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 12, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Feb 12, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 12, 2025 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Feb 12, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 11, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (4 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 0 | D |
| 2025 | 4 | 0 | D |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Hampshire avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.47 | 4.11 | 3.95 | top 15% in New Hampshire; top 8% in the U.S. |
| Registered Nurse hours | 1.44 | 0.82 | 0.69 | top 6% in New Hampshire; top 5% in the U.S. |
| Weekend total nurse staffing | 4.88 | 3.67 | 3.50 | top 17% in New Hampshire; top 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.94 | 0.55 | 0.48 | top 4% in New Hampshire; top 7% in the U.S. |
| Total nursing staff turnover (%) | 16.2 | 44.1 | 45.8 | top 1% in New Hampshire; top 1% in the U.S. |
| RN turnover (%) | 7.7 | 40.9 | 42.9 | top 1% in New Hampshire; top 3% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.30, RN 1.13, weekend 3.84. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bower, Raymond | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/27/1987 |
| Bower, Raymond | Individual | ADP of the SNF | NOT APPLICABLE | 04/04/2025 |
| Brown, Deirdra | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/05/2023 |
| Clary, Patrick | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/1988 |
| Clary, Patrick | Individual | ADP of the SNF | NOT APPLICABLE | 01/20/1988 |
| County of Strafford | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/1995 |
| County of Strafford | Organization | ADP of the SNF | NOT APPLICABLE | 04/04/2025 |
| Emerton, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/12/2016 |
| Fuller, Keith | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/25/2002 |
| Hogan, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/07/2022 |
| Kane, Doug | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/07/2019 |
| Kopreski, Paul | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/19/2014 |
| Lambert, Linda | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/05/2022 |
| Lapoint, Kristina | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/21/2010 |
| Leavitt, Sean | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Legere, Diane | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/05/1996 |
| Maglaras, George | Individual | Corporate Director | NOT APPLICABLE | 01/01/1987 |
| Maglaras, George | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/1987 |
| Morse, Mike | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/04/2002 |
| Pitre, Joe | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Dover Center for Health & Rehabilitation | 2.5 mi | Dover, NH | ★★★★☆ | 4/5 | |
| Langdon Place of Dover | 4.8 mi | Dover, NH | ★★★★★ | 4/5 | |
| Birch Healthcare Center | 5.2 mi | Rochester, NH | ★★☆☆☆ | 3/5 | |
| Rochester Manor | 5.5 mi | Rochester, NH | ★★☆☆☆ | 2/5 | |
| Saint Ann Rehabilitation and Nursing Center | 6.8 mi | Dover, NH | ★★★★☆ | 4/5 | |
| Pinnacle Health & Rehab at N Berwick | 11.6 mi | North Berwick, ME | ★★★★★ | 5/5 | |
| Durgin Pines | 13.1 mi | Kittery, ME | ★★★★★ | 5/5 | |
| Edgewood Centre (the) | 14.0 mi | Portsmouth, NH | ★★★☆☆ | 3/5 | |
| Cedar Healthcare Center | 14.3 mi | Portsmouth, NH | ★★★★★ | 5/5 | |
| Rockingham County Nursing Home | 15.4 mi | Brentwood, NH | ★★★★☆ | 4/5 | |
| Pinnacle Health & Rehab at Sanford | 16.7 mi | Sanford, ME | ★★★★★ | 5/5 | |
| Webster at Rye | 16.7 mi | Rye, NH | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 305047.