Parkway Place
1321 Park Bayou Dr, Houston, TX 77077 · Harris County · 42 certified beds · avg 39 residents/day · certified since Jan 7, 1999
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Sep 24, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Oct 8, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Sep 24, 2024 · F-0580 · triggered by a complaint
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Oct 8, 2024 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Sep 24, 2024 · F-0776 · triggered by a complaint
The facility did not provide timely, approved x-ray services or have an agreement with an approved provider to supply them.
Why it matters: Delayed x-rays can postpone the diagnosis of fractures, pneumonia, and other urgent conditions.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Oct 8, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 22, 2026 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 30, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| May 30, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 24, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 24, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Sep 24, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not provide timely, approved x-ray services or have an agreement with an approved provider to supply them. · from a complaint |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not dispose of garbage and refuse properly. |
| Apr 5, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 5, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Nov 22, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Mar 10, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | E |
| 2024 | 9 | 3 | K ▲ |
| 2025 | 2 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $45,741.
| Date | Type | Amount / length |
|---|---|---|
| Sep 24, 2024 | Fine | $45,741 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Texas avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.29 | 3.46 | 3.95 | top 10% in Texas; top 29% in the U.S. |
| Registered Nurse hours | 0.86 | 0.44 | 0.69 | top 5% in Texas; top 23% in the U.S. |
| Weekend total nurse staffing | 3.95 | 3.04 | 3.50 | top 8% in Texas; top 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.79 | 0.34 | 0.48 | top 3% in Texas; top 11% in the U.S. |
| Total nursing staff turnover (%) | 31.0 | 55.3 | 45.8 | top 7% in Texas; top 16% in the U.S. |
| RN turnover (%) | 25.0 | 54.6 | 42.9 | top 11% in Texas; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 0.87, weekend 3.99. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Buckner Retirement Services INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 01/01/1998 |
| Buckner Retirement Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 07/14/2025 |
| Gentry, Jeffrey | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2017 |
| Moore, Jessica | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/12/2012 |
| Moore, Jessica | Individual | ADP of the SNF | NOT APPLICABLE | 04/12/2012 |
| Reyes, Albert | Individual | Corporate Officer | NOT APPLICABLE | 01/02/2007 |
| Robbins, Kenneth | Individual | Corporate Director | NOT APPLICABLE | 04/21/2025 |
| Robbins, Kenneth | Individual | ADP of the SNF | NOT APPLICABLE | 04/21/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "If a resident needs an x-ray, how is it done and how long does it usually take?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Continuing Care at Eagles Trace | 1.3 mi | Houston, TX | ★★★★☆ | 4/5 | |
| Avir at Houston | 1.4 mi | Houston, TX | ★☆☆☆☆ | 1/5 | |
| Park Manor of Westchase | 2.8 mi | Houston, TX | ★★☆☆☆ | 1/5 | |
| West Oaks Nursing & Rehabilitation | 3.0 mi | Houston, TX | ★★★★☆ | 4/5 | |
| Solera at West Houston | 5.1 mi | Houston, TX | ★★★☆☆ | 2/5 | |
| Focused Care at Beechnut | 5.2 mi | Houston, TX | ★★☆☆☆ | 1/5 | |
| West Houston Rehabilitation and Healthcare Center | 5.6 mi | Houston, TX | ★☆☆☆☆ | 1/5 | |
| Treemont Health Care Center | 6.0 mi | Houston, TX | ★★★★☆ | 3/5 | |
| The Lev at Town Park | 6.0 mi | Houston, TX | ★☆☆☆☆ | 1/5 | |
| Memorial City Nursing and Rehabilitation Center | 6.7 mi | Houston, TX | ★★☆☆☆ | 2/5 | abuse |
| Focused Care at Westwood | 6.7 mi | Houston, TX | ★★★☆☆ | 3/5 | |
| Ffiii Houston SNF Tenant LLC | 6.9 mi | Houston, TX | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 675777.