The Lev at Town Park

Name: The Lev at Town Park
Address: 8820 Town Park Dr, Houston, TX, 77036, US
Telephone: 7137777241

8820 Town Park Dr, Houston, TX 77036 · Harris County · 180 certified beds · avg 86 residents/day · certified since Apr 11, 1989

Part of chain: OAKBEND MEDICAL CENTER (5 facilities, chain avg rating 3.0★)

1/5

Health inspection rating (on-site)

Serious findings on record

$31,031

Fines, last 3 years

2.79

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, repeated · Nov 17, 2025 · F-0580 · triggered by a complaint

The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.

Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: Nov 18, 2025 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, repeated · Nov 17, 2025 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.

Corrected: Nov 18, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Apr 11, 2024 · F-0600 · triggered by a complaint

The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Oct 18, 2023 (Past Non-Compliance)

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 17, 2025	▲ K · Immediate jeopardy, repeated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Nov 17, 2025	▲ K · Immediate jeopardy, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 13, 2025	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Jun 13, 2025	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 13, 2025	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 13, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jun 13, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 13, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jun 13, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Jun 13, 2025	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
May 16, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
May 8, 2024	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 8, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 8, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 8, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
May 8, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
May 8, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Apr 11, 2024	▲ G · Actual harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Apr 11, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Apr 11, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Apr 11, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 12, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Mar 30, 2023	E · Potential for harm, repeated	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Mar 30, 2023	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 8).

Year	Citations	Serious (G–L)	Worst severity that year
2023	4	0	E
2024	10	1	G ▲
2025	11	2	K ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $31,031.

Date	Type	Amount / length
Nov 17, 2025	Fine	$31,031

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.79	3.46	3.95	bottom 11% in Texas; bottom 8% in the U.S.
Registered Nurse hours	0.39	0.44	0.69	top 49% in Texas; bottom 21% in the U.S.
Weekend total nurse staffing	2.39	3.04	3.50	bottom 10% in Texas; bottom 7% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.34	0.48	top 32% in Texas; bottom 45% in the U.S.
Total nursing staff turnover (%)	42.4	55.3	45.8	top 26% in Texas; top 43% in the U.S.
RN turnover (%)	20.0	54.6	42.9	top 6% in Texas; top 13% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.92, RN 0.41, weekend 2.50. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

Government - Hospital district

Owner / manager	Type	Role	Stake	Since
Oakbend Medical Center	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2015
Beard, Barry	Individual	Corporate Director	NOT APPLICABLE	01/01/2012
Freudenberger, Joseph	Individual	W-2 Managing Employee	NOT APPLICABLE	06/19/2007
Freudenberger, Joseph	Individual	Corporate Officer	NOT APPLICABLE	06/19/2007
Shkop, Aharon	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2022
SSC Houston Southwest Operating Company LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2015
The Lev at Town Park LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Sharpview Residence and Rehabilitation Center	1.6 mi	Houston, TX	★☆☆☆☆	2/5
Clarewood House Extended Care Center	1.7 mi	Houston, TX	★★★★★	5/5
Treemont Health Care Center	2.0 mi	Houston, TX	★★★★☆	3/5
Houston Transitional Care	2.2 mi	Houston, TX	★★★☆☆	4/5
Focused Care at Westwood	2.5 mi	Houston, TX	★★★☆☆	3/5
Ffiii Houston SNF Tenant LLC	2.5 mi	Houston, TX	★★★★☆	3/5
Woodway Nursing & Rehab	2.8 mi	Houston, TX		—/5	SFF
Seven Acres Jewish Senior Care Services	3.6 mi	Houston, TX	★★★★☆	3/5
The Vosswood Nursing Center	4.1 mi	Houston, TX	★★★★☆	5/5
Focused Care at Beechnut	4.2 mi	Houston, TX	★★☆☆☆	1/5
Continuing Care at Eagles Trace	4.8 mi	Houston, TX	★★★★☆	4/5
West Houston Rehabilitation and Healthcare Center	5.0 mi	Houston, TX	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Houston →

Facility data as of CMS processing date 2026-08-01. CCN 455800.

The Care File

Visit checklist — The Lev at Town Park

8820 Town Park Dr, Houston, TX 77036 · 7137777241

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $31,031

Most serious findings on record:

▲ Nov 17, 2025 (F-0580, Immediate jeopardy, repeated): The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
▲ Nov 17, 2025 (F-0684, Immediate jeopardy, repeated): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
▲ Apr 11, 2024 (F-0600, Actual harm, one-off): The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 455800 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)