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Concord Village Skilled Nursing & Rehabilitation

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10955 Capital Parkway, Concord, OH 44077 (opens Google Maps) · Lake County · (330) 920-6472· 72 certified beds · avg 64 residents/day · certified since Aug 17, 2016 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: VRC MANAGEMENT (5 facilities, chain avg rating 4.8★)

5/5
Health inspection rating (on-site)
inspected Jun 26, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.11
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint F-0695

  2. E · Potential for more than minimal harm, pattern

    The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint F-0695

  3. F · Potential for more than minimal harm, widespread

    The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. F-0881

View all 12 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
May 22, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695
Jan 30, 2024E · Potential for more than minimal harm, patternThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695
Jan 23, 2020F · Potential for more than minimal harm, widespreadThe facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit. · F-0711
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD). · F-0742
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759
Jan 23, 2020D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2020
All citations: 10
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
2020100F
202420E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.11
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.51
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.95
Ohio average: 3.07
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOhio avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.113.453.95bottom 35% in Ohio; bottom 18% in the U.S.
Registered Nurse hours0.510.600.69bottom 41% in Ohio; bottom 39% in the U.S.
Weekend total nurse staffing2.953.073.50top 49% in Ohio; bottom 28% in the U.S.
Weekend RN hours (not acuity-adjusted)0.250.420.48bottom 19% in Ohio; bottom 22% in the U.S.
Total nursing staff turnover (%)75.348.745.8bottom 3% in Ohio; bottom 3% in the U.S.
RN turnover (%)53.843.942.9bottom 33% in Ohio; bottom 30% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.58, weekend 3.38.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.57 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Concord Village Skilled Nursing & Rehabilitation. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Fanego, AnaIndividualDirect Ownership InterestNOT APPLICABLE07/09/2012
Francus, AndrewIndividualDirect Ownership InterestNOT APPLICABLE07/09/2012
Francus, DavidIndividualDirect Ownership InterestNOT APPLICABLE09/28/2014
Francus, MichaelIndividualDirect Ownership InterestNOT APPLICABLE07/09/2014
Francus, RebeccaIndividualDirect Ownership InterestNOT APPLICABLE07/09/2014
Fanego, AnaIndividualADP of the SNFNOT APPLICABLE09/28/2014
Francus, AndrewIndividualADP of the SNFNOT APPLICABLE09/28/2014
Francus, DavidIndividualADP of the SNFNOT APPLICABLE09/28/2014
Francus, MichaelIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2007
Francus, MichaelIndividualADP of the SNFNOT APPLICABLE09/28/2014
Francus, RebeccaIndividualADP of the SNFNOT APPLICABLE09/28/2014
Hensley, AliciaIndividualOperational/Managerial ControlNOT APPLICABLE01/24/2019
Hensley, AliciaIndividualADP of the SNFNOT APPLICABLE01/24/2019
VRC Management, INC.OrganizationOperational/Managerial ControlNOT APPLICABLE01/01/2007

All 14 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain VRC Management — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
  • "How often does each resident's doctor visit and review their care in person?"
  • "What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
  • "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 75% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 45 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Concord Ridge Health and Rehabilitation2.1 miMentor, OH★★★★★5/5
Heritage Healthcare of Painesville3.1 miPainesville, OH★★★☆☆3/5
Homestead II4.4 miPainesville, OH★★★★★4/5
Grand River Health & Rehab Center4.5 miPainesville, OH★★☆☆☆2/5
Mentor Hills Post Acute5.2 miMentor, OH★★★☆☆3/5
Mentor Ridge Health and Rehabilitation5.3 miMentor, OH★★★★★5/5
Chardon Center5.5 miChardon, OH★★★★☆4/5
Kirtland Woods of Journey6.4 miKirtland, OH★☆☆☆☆1/5
Carecore at Mentor7.2 miMentor, OH★☆☆☆☆1/5
Mapleview Country Villa7.3 miChardon, OH★★★★☆3/5
Chardon Woods8.7 miChardon, OH★★★☆☆4/5
Willoughby Post Acute8.8 miWilloughby, OH★★★★☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Lake, OH — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Concord →

Facility data as of CMS processing date 2026-08-01. CCN 366447.

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