Chardon Woods
12340 Bass Lake Road, Chardon, OH 44024 · Geauga County · 161 certified beds · avg 133 residents/day · certified since Aug 24, 1990
Part of chain: JOURNEY HEALTHCARE (32 facilities, chain avg rating 1.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 22, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jan 16, 2025 | E · Potential for harm, repeated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. |
| Jan 16, 2025 | D · Potential for harm, one-off | The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. |
| Jan 16, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 16, 2025 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jan 16, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 6, 2022 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 6, 2022 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Oct 6, 2022 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| Nov 21, 2019 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 21, 2019 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Nov 21, 2019 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | E |
| 2022 | 3 | 0 | E |
| 2025 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.22 | 3.45 | 3.95 | bottom 42% in Ohio; bottom 22% in the U.S. |
| Registered Nurse hours | 0.48 | 0.60 | 0.69 | bottom 37% in Ohio; bottom 36% in the U.S. |
| Weekend total nurse staffing | 2.78 | 3.07 | 3.50 | bottom 35% in Ohio; bottom 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.39 | 0.42 | 0.48 | top 48% in Ohio; top 49% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 48.7 | 45.8 | — |
| RN turnover (%) | 0.0 | 43.9 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.53, weekend 3.06. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Akabas, Samuel | Individual | 5% or Greater Indirect Ownership Interest | — | 12/30/2024 |
| Journey Ohi of Oh LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/30/2024 |
| Journey Ohi Oh Healthcare Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/30/2024 |
| Chardon Ohio Property Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/30/2024 |
| Journey Ohi of Oh LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/30/2024 |
| McGuinness, Bernard | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/30/2024 |
| McGuinness, Catherine | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/24/2025 |
| Palombaro, Dean | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/04/2025 |
| Palombaro, Dean | Individual | ADP of the SNF | NOT APPLICABLE | 06/04/2025 |
| Razmjouei, Karim | Individual | ADP of the SNF | NOT APPLICABLE | 12/30/2024 |
| Schindler, Kaitlin | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/30/2024 |
| Schindler, Kaitlin | Individual | ADP of the SNF | NOT APPLICABLE | 12/30/2024 |
| Segall, Sasha | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/24/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
- "How are residents and families included in care plan meetings, and how often do those meetings happen?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mapleview Country Villa | 2.0 mi | Chardon, OH | ★★★★☆ | 3/5 | |
| Chardon Center | 3.3 mi | Chardon, OH | ★★★★☆ | 4/5 | |
| Ohman Family Living at Holly | 4.3 mi | Newbury, OH | ★★★★★ | 5/5 | |
| Burton Health Care Center | 6.1 mi | Burton, OH | ★★★★★ | 5/5 | |
| Autumn Hills Healthcare Community | 6.6 mi | Huntsburg, OH | ★★★★★ | 5/5 | |
| Kirtland Woods of Journey | 8.6 mi | Kirtland, OH | ★☆☆☆☆ | 1/5 | |
| Concord Village Skilled Nursing & Rehabilitation | 8.7 mi | Concord, OH | ★★★★★ | 5/5 | |
| Ohman Family Living at Briar | 8.9 mi | Middlefield, OH | ★★★★★ | 4/5 | |
| Mentor Hills Post Acute | 10.1 mi | Mentor, OH | ★★★☆☆ | 3/5 | |
| Concord Ridge Health and Rehabilitation | 10.4 mi | Mentor, OH | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 365800.