37603 Euclid Ave, Willoughby, OH 44094 (opens Google Maps) · Lake County · (440) 951-5551· 157 certified beds · avg 132 residents/day · certified since May 2, 1974 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PACS GROUP (274 facilities, chain avg rating 2.9★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Oct 22, 2025 · F-0697 · triggered by a complaint
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Oct 31, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Aug 3, 2023 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 6, 2023 (Past Non-Compliance)
Showing the latest 3 of 21 inspection findings. Open the full record below to read every finding.
The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint F-0740
The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint F-0697
The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint F-0921
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 23, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint · F-0740 |
| Oct 22, 2025 | ▲ G · Actual harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697 |
| Aug 5, 2025 | F · Potential for more than minimal harm, widespread | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint · F-0921 |
| Aug 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Aug 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Aug 5, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Nov 20, 2024 | F · Potential for more than minimal harm, widespread | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725 |
| Nov 20, 2024 | E · Potential for more than minimal harm, pattern | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint · F-0921 |
| Nov 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Nov 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Nov 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Sep 16, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Aug 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Aug 3, 2023 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Nov 21, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Oct 4, 2018 | D · Potential for more than minimal harm, isolated | The facility did not honor a resident's right to choose their own attending doctor. Residents get to decide which physician oversees their care. · F-0555 |
| Oct 4, 2018 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' personal and medical information private and confidential. · F-0583 |
| Oct 4, 2018 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Oct 4, 2018 | D · Potential for more than minimal harm, isolated | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · F-0676 |
| Oct 4, 2018 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Oct 4, 2018 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
Citations from standard inspections stayed about the same across the last two inspection cycles (1 → 1).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2018 | 6 | 0 | D |
| 2019 | 1 | 0 | D |
| 2023 | 1 | 1 | G ▲ |
| 2024 | 7 | 0 | F |
| 2025 | 5 | 1 | G ▲ |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
1 fine totaling $39,840.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Oct 22, 2025 | Fine | $39,840 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.77 | 3.45 | 3.95 | bottom 11% in Ohio; bottom 8% in the U.S. |
| Registered Nurse hours | 0.48 | 0.60 | 0.69 | bottom 36% in Ohio; bottom 34% in the U.S. |
| Weekend total nurse staffing | 2.48 | 3.07 | 3.50 | bottom 11% in Ohio; bottom 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.42 | 0.48 | bottom 43% in Ohio; bottom 44% in the U.S. |
| Total nursing staff turnover (%) | 43.9 | 48.7 | 45.8 | top 37% in Ohio; top 47% in the U.S. |
| RN turnover (%) | 15.0 | 43.9 | 42.9 | top 9% in Ohio; top 9% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.99, RN 0.52, weekend 2.68.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.99 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Willoughby Post Acute. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| 37603 Euclid Ave Oh Owner LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2024 |
| SNF Oh Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2024 |
| Well Integra Master JV LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2024 |
| Well PM Holdco JV LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/01/2024 |
| Apt, Frederick | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/01/2024 |
| Apt, Frederick | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2024 |
| Jergensen, Joshua | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/01/2024 |
| Jergensen, Joshua | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2024 |
| Mehta, Dharmesh | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Mitchell, John | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/01/2024 |
| Mitchell, John | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2024 |
| Pacs Group, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Pacs Holdings, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Providence Group NH, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Ramacciato, Amarilys | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2024 |
| Ramacciato, Amarilys | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Welltower INC | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
| Welltower Op, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/01/2024 |
All 18 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Pacs Group — 274 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 273 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Ohio Living Breckenridge Village | 1.0 mi | Willoughby, OH | ★★★★☆ | 4/5 | |
| Kirtland Woods of Journey | 3.6 mi | Kirtland, OH | ★☆☆☆☆ | 1/5 | |
| Mentor Ridge Health and Rehabilitation | 3.6 mi | Mentor, OH | ★★★★★ | 5/5 | |
| Mentor Hills Post Acute | 3.7 mi | Mentor, OH | ★★★☆☆ | 3/5 | |
| Wickliffe Country Place | 4.1 mi | Wickliffe, OH | ★★★☆☆ | 2/5 | |
| Altercare of Mayfield Village, INC | 4.6 mi | Mayfield Village, OH | ★★★☆☆ | 2/5 | |
| Highland Pointe Health & Rehab Center | 5.8 mi | Highland Heights, OH | ★☆☆☆☆ | 1/5 | |
| Grande Pointe Healthcare Commu | 6.2 mi | Richmond Heights, OH | ★★☆☆☆ | 2/5 | |
| Carecore at Mentor | 7.0 mi | Mentor, OH | ★☆☆☆☆ | 1/5 | |
| Heritage Healthcare of Euclid | 7.0 mi | Euclid, OH | ★☆☆☆☆ | 2/5 | |
| Tranquility of Richmond Heights | 7.3 mi | Richmond Heights, OH | ★★☆☆☆ | 2/5 | |
| Mount Saint Joseph Rehab Center | 7.3 mi | Euclid, OH | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Lake, OH — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365305.
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