Concord Ridge Health and Rehabilitation

Name: Concord Ridge Health and Rehabilitation
Address: 9901 JOHNNYCAKE RIDGE RD, Mentor, OH, 44060, US
Telephone: 4403577900

9901 Johnnycake Ridge Rd, Mentor, OH 44060 · Lake County · 88 certified beds · avg 85 residents/day · certified since Jul 14, 1995

Part of chain: FOUNDATIONS HEALTH SOLUTIONS (64 facilities, chain avg rating 4.1★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.52

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · May 2, 2019 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: May 24, 2019 (Deficient, Provider has date of correction)

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 15, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Aug 15, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Aug 15, 2024	B · Minimal risk, repeated	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Oct 17, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint
Oct 17, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jun 16, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 16, 2022	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Jun 16, 2022	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jun 16, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 16, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 2, 2019	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 2, 2019	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 2, 2019	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
May 2, 2019	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 2, 2019	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 2, 2019	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2019	6	1	J ▲
2022	5	0	F
2023	2	0	D
2024	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.52	3.45	3.95	bottom 4% in Ohio; bottom 4% in the U.S.
Registered Nurse hours	0.37	0.60	0.69	bottom 14% in Ohio; bottom 18% in the U.S.
Weekend total nurse staffing	2.35	3.07	3.50	bottom 6% in Ohio; bottom 6% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.41	0.42	0.48	top 44% in Ohio; top 47% in the U.S.
Total nursing staff turnover (%)	31.9	48.7	45.8	top 11% in Ohio; top 18% in the U.S.
RN turnover (%)	0.0	43.9	42.9	top 1% in Ohio; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.24, RN 0.47, weekend 3.01. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Colleran, Brian	Individual	Corporate Director	NOT APPLICABLE	12/01/2023
Colleran, Brian	Individual	Corporate Officer	NOT APPLICABLE	12/01/2023
Colleran, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2023
Colleran, Brian	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2023
Dhillon, Varinder	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2023
Foundations Health Solutions, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2023
Foundations Health Solutions, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/04/2025
Krystowski, John	Individual	Corporate Officer	NOT APPLICABLE	12/01/2023
Krystowski, John	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2023
Krystowski, John	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2023
West, Beth	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2023
West, Beth	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Heritage Healthcare of Painesville	1.6 mi	Painesville, OH	★★★☆☆	3/5
Concord Village Skilled Nursing & Rehabilitation	2.1 mi	Concord, OH	★★★★★	5/5
Grand River Health & Rehab Center	2.7 mi	Painesville, OH	★★☆☆☆	2/5
Homestead II	3.6 mi	Painesville, OH	★★★★★	4/5
Mentor Ridge Health and Rehabilitation	3.9 mi	Mentor, OH	★★★★★	5/5
Mentor Hills Post Acute	4.0 mi	Mentor, OH	★★★☆☆	3/5
Carecore at Mentor	5.0 mi	Mentor, OH	★☆☆☆☆	1/5
Kirtland Woods of Journey	5.9 mi	Kirtland, OH	★☆☆☆☆	1/5
Chardon Center	7.2 mi	Chardon, OH	★★★★☆	4/5
Willoughby Post Acute	7.5 mi	Willoughby, OH	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Mentor →

Facility data as of CMS processing date 2026-08-01. CCN 366011.

The Care File

Visit checklist — Concord Ridge Health and Rehabilitation

9901 Johnnycake Ridge Rd, Mentor, OH 44060 · 4403577900

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ May 2, 2019 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366011 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)