Andover Village Retirement Community
486 S Main St, Andover, OH 44003 · Ashtabula County · 99 certified beds · avg 68 residents/day · certified since Apr 5, 1979
Part of chain: VRC MANAGEMENT (5 facilities, chain avg rating 4.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Jul 8, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Jul 8, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jul 8, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| May 12, 2022 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Apr 4, 2019 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 4, 2019 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 2 | 0 | D |
| 2022 | 1 | 0 | D |
| 2024 | 3 | 0 | D |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.17 | 3.45 | 3.95 | bottom 38% in Ohio; bottom 20% in the U.S. |
| Registered Nurse hours | 0.56 | 0.60 | 0.69 | top 47% in Ohio; bottom 46% in the U.S. |
| Weekend total nurse staffing | 2.66 | 3.07 | 3.50 | bottom 23% in Ohio; bottom 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.42 | 0.48 | top 42% in Ohio; top 45% in the U.S. |
| Total nursing staff turnover (%) | 26.5 | 48.7 | 45.8 | top 4% in Ohio; top 9% in the U.S. |
| RN turnover (%) | 9.1 | 43.9 | 42.9 | top 4% in Ohio; top 3% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.91, RN 0.69, weekend 3.28. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Francus, Michael | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/28/2004 |
| Kraus, Andrea | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/28/2004 |
| Francus, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2007 |
| Francus, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2007 |
| Gantz, Sara | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Gantz, Sara | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2025 |
| VRC Management, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2007 |
| VRC Management, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/28/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jefferson Healthcare Center | 13.9 mi | Jefferson, OH | ★★★★☆ | 5/5 | |
| Eagle Pointe Skilled Nursing & Rehab | 14.7 mi | Orwell, OH | ★★★☆☆ | 3/5 | |
| Rolling Fields, INC | 15.3 mi | Conneautville, PA | ★★★★☆ | 3/5 | |
| Saint Paul Homes | 15.4 mi | Greenville, PA | ★★★★★ | 5/5 | |
| Kadima Rehabilitation & Nursing at Greenville | 18.1 mi | Greenville, PA | ★☆☆☆☆ | 1/5 | |
| Austinburg Nsg and Rehab Ctr | 19.2 mi | Austinburg, OH | ★★★☆☆ | 3/5 | |
| Cortland Center | 19.8 mi | Cortland, OH | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 365411.