Northfield Village Retirement Community
10267 Northfield Road, Northfield, OH 44067 · Summit County · 70 certified beds · avg 56 residents/day · certified since Jul 3, 2003
Part of chain: VRC MANAGEMENT (5 facilities, chain avg rating 4.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 30, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Mar 13, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 13, 2024 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Mar 13, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Mar 13, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Mar 13, 2024 | D · Potential for harm, one-off | The facility did not have an agreement with an approved laboratory to provide lab services, even though it doesn't offer lab services on site. |
| Feb 21, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Nov 16, 2023 | D · Potential for harm, one-off | The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint |
| Feb 17, 2022 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Feb 17, 2022 | E · Potential for harm, repeated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. |
| Feb 17, 2022 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Feb 17, 2022 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Feb 17, 2022 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 17, 2022 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 17, 2022 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| Jul 11, 2019 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jul 11, 2019 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jul 11, 2019 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (7 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | F |
| 2022 | 7 | 0 | E |
| 2023 | 1 | 0 | D |
| 2024 | 7 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.34 | 3.45 | 3.95 | top 48% in Ohio; bottom 28% in the U.S. |
| Registered Nurse hours | 0.70 | 0.60 | 0.69 | top 25% in Ohio; top 36% in the U.S. |
| Weekend total nurse staffing | 2.82 | 3.07 | 3.50 | bottom 40% in Ohio; bottom 22% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.38 | 0.42 | 0.48 | bottom 50% in Ohio; bottom 49% in the U.S. |
| Total nursing staff turnover (%) | 56.3 | 48.7 | 45.8 | bottom 28% in Ohio; bottom 22% in the U.S. |
| RN turnover (%) | 45.5 | 43.9 | 42.9 | bottom 46% in Ohio; bottom 43% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.75, weekend 3.01. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Francus, Michael | Individual | Direct Ownership Interest | NOT APPLICABLE | 01/01/2007 |
| Joseph B. Francus Revocable Trust | Organization | 5% or Greater Direct Ownership Interest | 32% | 10/17/2004 |
| Kraus, Andrea | Individual | Direct Ownership Interest | NOT APPLICABLE | 08/06/1999 |
| Francus, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2007 |
| Francus, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2007 |
| Gerbasich, Holly | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/21/2016 |
| Gerbasich, Holly | Individual | ADP of the SNF | NOT APPLICABLE | 03/21/2016 |
| VRC Management, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2007 |
| VRC Management, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/15/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "Which lab do you use for resident testing, and how quickly are results available?"
- "If I ask for a copy of my family member's records, how quickly will I get them and what does it cost?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Aventura at Walton Hills | 1.4 mi | Walton Hills, OH | ★★☆☆☆ | 2/5 | |
| Avenue at Macedonia | 2.1 mi | Macedonia, OH | ★★☆☆☆ | 2/5 | |
| Heritage Health Care Center | 2.2 mi | Oakwood Village, OH | ★★☆☆☆ | 2/5 | |
| Grande Oaks | 2.2 mi | Oakwood Village, OH | ★★☆☆☆ | 1/5 | |
| Brentwood Health Care Center | 3.2 mi | Sagamore Hills, OH | ★★★★☆ | 4/5 | |
| Manor of Grande Village | 4.5 mi | Twinsburg, OH | ★★★☆☆ | 3/5 | |
| Canterbury of Twinsburg | 4.8 mi | Twinsburg, OH | ★★★★☆ | 3/5 | |
| Oaks of Brecksville | 5.1 mi | Brecksville, OH | ★★★★☆ | 4/5 | |
| Solon Pointe at Emerald Ridge | 5.2 mi | Solon, OH | ★★☆☆☆ | 2/5 | |
| Twinsburg Post Acute | 5.4 mi | Twinsburg, OH | ★☆☆☆☆ | 1/5 | |
| Phoenix of Maple Heights | 5.7 mi | Maple Heights, OH | ★★☆☆☆ | 1/5 | |
| Heights Rehabilitation and Healthcare Center, the | 6.6 mi | Broadview Heights, OH | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 366275.