How to file a complaint about care →
No fines or payment denials in the published 3-year window.
78 Opal Street, Cartersville, GA 30120 (opens Google Maps) · Bartow County · (770) 382-6120· 118 certified beds · avg 109 residents/day · certified since Jul 1, 1994 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: EMPIRE CARE CENTERS (20 facilities, chain avg rating 1.9★)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 38 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint F-0759
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 18, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 18, 2025 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint · F-0759 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Apr 24, 2025 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. · from a complaint · F-0559 |
| Apr 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not let a resident or their legal representative see or buy copies of the resident's own records. · from a complaint · F-0573 |
| Aug 22, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · from a complaint · F-0552 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint · F-0641 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · from a complaint · F-0679 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Aug 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Jun 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 16, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jul 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jul 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Jul 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · F-0678 |
| Jul 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jul 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Jul 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806 |
| Jul 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jul 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
Citations from standard inspections decreased between the last two inspection cycles (11 → 5).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 19 | 0 | F |
| 2024 | 12 | 0 | F |
| 2025 | 7 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.44 | 3.54 | 3.95 | top 49% in Georgia; bottom 33% in the U.S. |
| Registered Nurse hours | 0.62 | 0.50 | 0.69 | top 24% in Georgia; top 45% in the U.S. |
| Weekend total nurse staffing | 2.91 | 3.09 | 3.50 | bottom 45% in Georgia; bottom 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.35 | 0.48 | top 33% in Georgia; bottom 44% in the U.S. |
| Total nursing staff turnover (%) | 45.8 | 46.0 | 45.8 | top 50% in Georgia; bottom 48% in the U.S. |
| RN turnover (%) | 36.4 | 44.5 | 42.9 | top 34% in Georgia; top 40% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.63, weekend 2.92.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.45 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Cartersville Center for Nursing and Healing. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Individual
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berkowitz, Michael | Individual | 5% or Greater Indirect Ownership Interest | 9% | 08/19/2019 |
| Ggi Equities LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 08/19/2019 |
| Starlight Healthcare LLC | Organization | 5% or Greater Indirect Ownership Interest | 17% | 08/19/2019 |
| Wolmark, Yehuda | Individual | 5% or Greater Indirect Ownership Interest | 18% | 08/19/2019 |
| Yw Georgia 4 LLC | Organization | 5% or Greater Indirect Ownership Interest | 18% | 08/19/2019 |
| Yyes Op LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/19/2019 |
| Berkowitz, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 08/19/2019 |
| Blalock, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/22/2024 |
| Blalock, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 08/22/2024 |
| Donath, Barry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/07/2021 |
| Donath, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/07/2021 |
| Donath, Barry | Individual | ADP of the SNF | NOT APPLICABLE | 06/07/2021 |
| Ellis, Renee | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/21/2020 |
| Ellis, Renee | Individual | ADP of the SNF | NOT APPLICABLE | 10/21/2020 |
| Empire Care Centers LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 08/19/2019 |
| Empire Care Centers LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/31/2025 |
| Ensh Consulting LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/19/2019 |
| Ggi Equities LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/19/2019 |
| Green, Stephanie | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/03/2024 |
| Green, Stephanie | Individual | ADP of the SNF | NOT APPLICABLE | 06/03/2024 |
Showing 20 of 46 parties CMS has on file for this facility; 26 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Empire Care Centers — 20 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 19 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Townsend Park Health and Rehabilitation | 0.8 mi | Cartersville, GA | ★★★☆☆ | 3/5 | |
| Cartersville Crossing of Journey LLC | 1.2 mi | Cartersville, GA | ★★★☆☆ | 3/5 | |
| Ross Memorial Health Care Ctr | 14.4 mi | Kennesaw, GA | ★★★★★ | 4/5 | |
| Chulio Hills Health and Rehab | 15.4 mi | Rome, GA | ★☆☆☆☆ | 1/5 | |
| Woodstock Center for Nursing and Healing LLC | 16.4 mi | Woodstock, GA | ★☆☆☆☆ | 2/5 | abuse |
| Canton Center for Nursing and Healing LLC | 17.5 mi | Canton, GA | ★★☆☆☆ | 3/5 | |
| Cherokee Center for Nursing and Healing LLC | 18.0 mi | Canton, GA | ★★☆☆☆ | 1/5 | |
| Blue Ridge Care Center LLC | 18.3 mi | Dallas, GA | ★★★☆☆ | 2/5 | |
| Marietta Center for Nursing and Healing | 18.5 mi | Marietta, GA | ★☆☆☆☆ | 2/5 | |
| Cottages at Rockmart, the | 18.6 mi | Rockmart, GA | ★★★☆☆ | 4/5 | |
| Rockmart Health | 18.9 mi | Rockmart, GA | ★★★★★ | 5/5 | |
| Evergreen Health and Rehabilitation Center | 19.3 mi | Rome, GA | ★★★☆☆ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 115571.
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