How to file a complaint about care →
No fines or payment denials in the published 3-year window.
14751 Carey Road, Carmel, IN 46033 (opens Google Maps) · Hamilton County · (317) 575-2208· 120 certified beds · avg 111 residents/day · certified since Jun 9, 2011 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: COMMUNICARE HEALTH (110 facilities, chain avg rating 3.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.
The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint F-0693
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 11, 2026 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint · F-0693 |
| May 13, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 13, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jun 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jun 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jun 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jun 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jun 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Jul 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · F-0557 |
| Jul 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Jul 22, 2024 | D · Potential for more than minimal harm, isolated | The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · F-0676 |
| Jul 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Jul 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · F-0740 |
| Dec 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Dec 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · from a complaint · F-0691 |
| Dec 18, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
Citations from standard inspections decreased between the last two inspection cycles (6 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 5 | 0 | D |
| 2025 | 6 | 0 | D |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.61 | 3.42 | 3.95 | top 29% in Indiana; bottom 42% in the U.S. |
| Registered Nurse hours | 0.54 | 0.62 | 0.69 | bottom 47% in Indiana; bottom 44% in the U.S. |
| Weekend total nurse staffing | 3.34 | 3.01 | 3.50 | top 23% in Indiana; bottom 49% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.47 | 0.47 | 0.48 | top 38% in Indiana; top 37% in the U.S. |
| Total nursing staff turnover (%) | 41.7 | 45.9 | 45.8 | top 37% in Indiana; top 41% in the U.S. |
| RN turnover (%) | 50.0 | 40.4 | 42.9 | bottom 35% in Indiana; bottom 39% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.42, RN 0.51, weekend 3.16.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.42 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Bridgewater Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Hancock Regional Hospital | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/01/2015 |
| Bond, Maria | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2021 |
| Bond, Maria | Individual | Trustee of the SNF | NOT APPLICABLE | 07/01/2021 |
| Burdsall, Patrick | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/05/2022 |
| Burdsall, Patrick | Individual | ADP of the SNF | NOT APPLICABLE | 07/05/2022 |
| Carey Mgt Co LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 09/01/2017 |
| Carey Mgt Co LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/01/2017 |
| Clark, Timothy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2015 |
| Clark, Timothy | Individual | Trustee of the SNF | NOT APPLICABLE | 05/01/2015 |
| Daugherty, Joshua | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2020 |
| Daugherty, Joshua | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2020 |
| Felker, Dean | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2015 |
| Felker, Dean | Individual | Trustee of the SNF | NOT APPLICABLE | 05/01/2015 |
| Joyner, Sara | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/01/2022 |
| Joyner, Sara | Individual | Trustee of the SNF | NOT APPLICABLE | 01/01/2022 |
| Long, Steven | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/14/2018 |
| Long, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/14/2018 |
| Mustaklem, Marwan | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2023 |
| Mustaklem, Marwan | Individual | ADP of the SNF | NOT APPLICABLE | 07/31/2025 |
| Odenthal, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2017 |
Showing 20 of 26 parties CMS has on file for this facility; 6 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain Communicare Health — 110 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 109 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Restoracy of Carmel | 2.3 mi | Carmel, IN | ★★★★☆ | 3/5 | |
| McGivney Health Care Center | 2.4 mi | Carmel, IN | ★★☆☆☆ | 3/5 | |
| Majestic Care of Carmel | 3.0 mi | Carmel, IN | ★★☆☆☆ | 3/5 | |
| Carmel Health & Living Community | 3.1 mi | Carmel, IN | ★★☆☆☆ | 2/5 | |
| Barrington of Carmel, the | 3.2 mi | Carmel, IN | ★★★★★ | 5/5 | |
| Wellbrooke of Carmel | 3.5 mi | Carmel, IN | ★★★☆☆ | 2/5 | |
| Maple Park Village | 3.6 mi | Westfield, IN | ★★☆☆☆ | 2/5 | abuse |
| Wellbrooke of Westfield | 4.3 mi | Westfield, IN | ★★★★★ | 4/5 | |
| Copper Trace Health & Living Community | 4.9 mi | Westfield, IN | ★★★☆☆ | 3/5 | |
| Allisonville Meadows | 5.3 mi | Fishers, IN | ★★★☆☆ | 2/5 | |
| Retreat at the Stratford, the | 5.4 mi | Carmel, IN | ★★★★☆ | 4/5 | |
| Harbour Manor Health & Living Community | 5.4 mi | Noblesville, IN | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Hamilton, IN — 17 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 155790.
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