Restoracy of Carmel

Name: Restoracy of Carmel
Address: 616 GREEN HOUSE WAY, Carmel, IN, 46032, US
Telephone: 3174018888

616 Green House Way, Carmel, IN 46032 · Hamilton County · 72 certified beds · avg 69 residents/day · certified since Jun 1, 2016 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.82

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 20, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Feb 20, 2026	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 20, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 26, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 26, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 26, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 7, 2024	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Feb 23, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 23, 2024	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Feb 23, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Feb 23, 2024	D · Potential for harm, one-off	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Aug 3, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 6).

Year	Citations	Worst severity that year
2023	1	D
2024	13	E
2025	3	D
2026	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.82	3.42	3.95	top 4% in Indiana; top 16% in the U.S.
Registered Nurse hours	0.39	0.62	0.69	bottom 17% in Indiana; bottom 21% in the U.S.
Weekend total nurse staffing	4.68	3.01	3.50	top 3% in Indiana; top 10% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.28	0.47	0.48	bottom 18% in Indiana; bottom 28% in the U.S.
Total nursing staff turnover (%)	65.6	45.9	45.8	bottom 5% in Indiana; bottom 9% in the U.S.
RN turnover (%)	66.7	40.4	42.9	bottom 12% in Indiana; bottom 15% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.57, RN 0.46, weekend 5.40. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Beaty, Jeff	Individual	Corporate Director	NOT APPLICABLE	12/22/2020
Caldwell, Dana	Individual	Corporate Director	NOT APPLICABLE	12/22/2020
Carter, Douglas	Individual	Corporate Director	NOT APPLICABLE	12/22/2020
Coffin, John	Individual	Corporate Director	NOT APPLICABLE	12/22/2020
Couch, Gina	Individual	Contracted Managing Employee	NOT APPLICABLE	01/01/2019
Couch, Gina	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2019
Euson Lindsay Legacy, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/05/2022
Euson, Matthew	Individual	Contracted Managing Employee	NOT APPLICABLE	12/05/2022
Green House Senior Living L.L.C.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2019
Greenwood, Andrew	Individual	W-2 Managing Employee	NOT APPLICABLE	12/22/2020
Greenwood, Andrew	Individual	Corporate Officer	NOT APPLICABLE	12/22/2020
Horner, John	Individual	W-2 Managing Employee	NOT APPLICABLE	12/22/2020
Horner, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/2019
Jones, Curtis	Individual	Corporate Director	NOT APPLICABLE	12/22/2020
Lindsay, Bryan	Individual	Contracted Managing Employee	NOT APPLICABLE	12/05/2022
Sandman, Jan	Individual	Corporate Director	NOT APPLICABLE	12/22/2020
Tandy, Sherri	Individual	Corporate Director	NOT APPLICABLE	12/22/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Carmel Health & Living Community	0.9 mi	Carmel, IN	★★☆☆☆	2/5
Barrington of Carmel, the	1.1 mi	Carmel, IN	★★★★★	5/5
Wellbrooke of Carmel	1.7 mi	Carmel, IN	★★★☆☆	2/5
Majestic Care of Carmel	1.7 mi	Carmel, IN	★★☆☆☆	3/5
Bridgewater Healthcare Center	2.3 mi	Carmel, IN	★★★★★	4/5
McGivney Health Care Center	2.4 mi	Carmel, IN	★★☆☆☆	3/5
Retreat at the Stratford, the	4.2 mi	Carmel, IN	★★★★☆	4/5
Allisonville Meadows	4.4 mi	Fishers, IN	★★★☆☆	2/5
Copper Trace Health & Living Community	4.6 mi	Westfield, IN	★★★☆☆	3/5
Allison Pointe Healthcare Center	5.1 mi	Indianapolis, IN	★★☆☆☆	1/5
Brickyard Healthcare - Willow Springs Care Center	5.6 mi	Indianapolis, IN	★★☆☆☆	2/5
Spring Mill Meadows	5.7 mi	Indianapolis, IN	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Carmel →

Facility data as of CMS processing date 2026-08-01. CCN 155846.

The Care File

Visit checklist — Restoracy of Carmel

616 Green House Way, Carmel, IN 46032 · 3174018888

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155846 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)